Position Summary: The MRP Controller I, Customer Service is responsible for supporting the CS Purchasing Team in all day to day procurement tasks to ensure on time delivery, reduced lead times and minimum costs. Essential Duties and Responsibilities include the following, other duties may be assigned: Manage daily demand of customer order requirements by processing Purchase Orders and sending to suppliers. Collaborate with suppliers to expedite orders without incurring additional cost or fees; escalate any needs for fees through management. Monitor progress of all purchase orders to ensure timeliness, and to identify orders at risk of missing delivery date. Coordinate with Logistics team for prioritization of all critical customer orders. Tracking of all parts until through quality and stocked Manage and monitor Quote Database Provide data packages to suppliers for quoting purposes (general quotes, RSPLs, special projects) Support CS Buyers by tracking supplier confirmations and open order reports for availability of material, on time delivery and shortest lead times possible. Inventory balancing between production and customer service warehouses CS Shop Floor Meeting participation and preparation Support inventory management to ensure parts availability while maintaining minimal inventory levels (e.g. demand forecasting inventory levels, customer obligated inventory, etc.) Maintain supplier contract and material master data with current information (pricing, lead times, etc.) Any other duties as required
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees