Radiology - MRI Patient Coordinator Full-Time

Mass General Brigham•Jamaica Plain, MA

2d•$18 - $27•Onsite

About The Position

The MR Patient Coordinator under the direction of the MR supervisor, who reports to the Radiology Program Manager and Director of Radiology, assists in the MR workflow by scheduling Emergency and Inpatient MR scans, answering phones, preparing patient’s for scans, phone screening, paging Radiologists and providers as needed and other related tasks The coordinator will perform clinical tasks utilizing EPIC to assist in safe patient scanning under the technologist’s guidance. The Coordinator should be team orientated and comfortable with multi-tasking while maintaining quality, safety and patient satisfaction.

Requirements

High school diploma required
Must be able to multi-task and think in a proactive manner
Excellent organizational skills
Interpersonal skills to communicate and interact effectively
Work in an area that can be noisy and have temperature/ humidity variations
Continuous sitting and standing
Must be able to Lift 25lbs

Nice To Haves

Associates degree preferred
BCLS, preferred
Staff adheres to all I. C.A.R.E. Standards

Responsibilities

Assists in communication requests from outside providers by answering and transferring phone calls as needed
Makes screening phone calls for MR exams and procedures as required
Schedule same day add-on, ED and inpatient MR requests into the schedule worklist
Proficient use of the EMR for history, lab and allergy look-up and documentation
Assist in MR Room turn-over
Patient ambulatory, wheelchair, and stretcher transport as needed
Assist in safe patient transfer from stretcher and MR bed
Reviewing MR exam orders to ensure all required documentation is included
Confirm when required on all MR orders a. Order matches signs/symptoms b. All required orders are in place c. Prior authorization is in place d. Labs are available or ordered e. Contrast allergies are highlighted f. MR safety screening form completed
Ensures insurance prior authorizations have been acquired. Communicates with managed care staff and physician’s offices as needed to secure authorizations
Performs all other duties as assigned or required to ensure efficient operation of the department and quality patient care