Responsibilities: Create and submit all customer concessions (i.e. SNN, SMRR, etc) in effort to obtain engineering disposition on non-conforming products. Create accurate documentation related to non-conforming products including MRR’s and concessions. Maintain an organized MRB crib(s) for all non-conforming product. Maintain an accurate MRB log for accurate tracking of all non-conforming products moving in, out and through the plant. Provide accurate reporting of all costs associated with non-conforming product. Ensure all product released to the floor under Positive Recall are clearly identified and controlled. Audit MRB crib(s) to ensure consistent tracking and documentation exists. Assist in RCCA actions as required. Lead the RMA processes to ensure timely resolution of non-conforming products from Suppliers. Participate in 3rd Party audits as necessary. Maintain good housekeeping in the office and MRB areas in support of Ultra C-lean. Handles customer supplied product with care. Maintain and reinforce ORIZON’s quality standards to meet and exceed customer expectations Maintains safe and clean work environment; maintaining compliance with established policies and procedures Perform other duties as assigned by supervision. Qualifications: Must have 5 years of experience working in a quality role. Must have excellent verbal, written and listening skills and have the ability to provide written and verbal instructions and present information clearly Must exhibit professionalism when communicating with superiors and subordinates. Must demonstrate the ability to understand and work with basic mathematical concepts Must be adaptable to a changing work environment, competing demands and is able to deal with frequent change, delays or unexpected events. Must have the ability to work independently and within a team environment. Must be able to capture and assimilate information quickly. Must be able to pay attention to detail. Must be able to define problems, collect data, establish facts and draw valid conclusions Must be discreet and able to hold sensitive information confidential.
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Job Type
Full-time
Education Level
No Education Listed
Number of Employees
501-1,000 employees