Move-In Coordinator

American House Senior Living Communities•Sarasota, FL

11d

About The Position

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall responsibility for coordination of the move-ins, as well as some of the marketing activities of the community.

Requirements

Excellent communication skills and a compassion for older adults
Must possess a valid driver’s license.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Comply to American House’s philosophy as well as all written policies and procedures that govern the operation of Community Relations Department.
Assist in the effective communication to Leadership team regarding marketing, sales, and census issues.
Assist in the implementation of marketing plans.
Assist in the networking and community outreach program.
Develop a rapport and positive relationship with prospects.
Ensure that model suites are well maintained.
Complete reports as required.
Send cards and notes to prospects and current residents in the hospital.
Ensure suite is ready to move-in according to standards.
Provide tours to prospects if needed.
After move-in, go over meals, activities, housekeeping, and transportation needs.
Ensure new move-in has been put on the housekeeping schedule.
Ensure new move-in understands Life Enrichment Calendar.
Check in with new residents after first week of move-in to ensure they do not have any questions or concerns.
Other duties may be assigned as needed.