Motor Vehicle CDL Specialist I

State of Vermont • Calais, VT

15d • Onsite

About The Position

The Vermont Department of Motor Vehicles (DMV) is seeking a team player to join the Driver Control (DC) unit.

Duties may include viewing driving records, processing suspensions, compliances, and reinstatements. The Specialist will be responsible for processing Commercial Drivers License (CDL) applications as well as DOT medical examiner certificates. The position will also be responsible for working and updating AAMVA related tasks.

This is a unique position in which you will interact with Vermonters on a daily basis, and the ability to provide excellent written and verbal communication is required. Due to the nature of the position, difficult, unique, and sensitive issues may be addressed. The individual may have direct customer contact.

This is not a remote position, and work takes place within the Montpelier DMV. The incumbent will work from 7:45 am to 4:30 pm, Monday through Friday.This position, Motor Vehicle CDL Specialist I (Job Requisition #54400), is open to all State employees and external applicants. If you would like more information about this position, please contact Mark Stupik at [email protected] will not be accepted via e-mail. You must apply online to be considered. In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted. Environmental FactorsWork is performed in a normal office setting. Incumbents must be able to work quickly and accurately under pressure before the public eye, from telephone and email inquiries. Due to public contact, verbal abuse, varying workloads and tight deadlines stress induced or contagious illness is a daily risk. Incumbents must be able to multi-task, prioritize unpredictable workloads, deal with confused, frustrated, highly upset customers and handle large sums of money. Incumbents can anticipate some stressful situations, strong differences of opinion and threat of harm from irate customers. Stress may be involved in coping with large volumes of work and meeting production deadlines.

Requirements

• One (1) or more years of office administrative experience that included significant public contact AND regular use of computer programs.
• Six (6) months or more of work experience in the Vermont Department of Motor Vehicles.

Nice To Haves

• Candidates with prior motor vehicle department experience.

Responsibilities

• viewing driving records
• processing suspensions, compliances, and reinstatements
• processing Commercial Drivers License (CDL) applications
• processing DOT medical examiner certificates
• working and updating AAMVA related tasks

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed