Motor Vehicle Specialist I

Douglas County, CO

13d

About The Position

The Douglas County Division of Motor Vehicles provides essential motor vehicle services, limited driver services, and issues secure and verifiable identification cards to citizens while collecting revenue for state and local jurisdictions at the direction of Colorado Department of Revenue.
Core Services: Disability Placards, Vehicle Titling, Vehicle Registration, and Issue Colorado DLs and ID Cards.
Generally, the hiring range is $45,760-$51,617 annually. Qualifications, education and experience as it relates to the position will be taken into consideration when determining hiring salary.
Your future is important to us.
Douglas County offers a comprehensive benefits package — including medical, dental, vision, and retirement plans — plus a wide range of additional resources to support your health, growth, and overall well-being. View the full Employee Benefits Guide.

Requirements

• High school diploma or GED Certificate is required
• One year of experience in a clerical or customer service field or in the performance of similar duties and responsibilities preferred
• A combination of education and experience may be considered.
• May be required to obtain and maintain Driver’s License Certification through the State of Colorado.

Responsibilities

• Processes title applications and issues motor vehicle registrations
• Determines types of titles and registrations needed
• Calculates and collects appropriate tax and registration fees
• Enforces emission, insurance requirements and heavy vehicle use tax when applicable
• Verifies accuracy of all documentation submitted and ensures compliance with motor vehicle statutes, rules, and regulations
• Understands how fees are calculated and applied
• Understands the purpose of temporary registration and the requirements
• Communicates daily with the public, dealerships, finance companies, and banks regarding title application procedures, license plate renewals, emission tests, and other motor vehicle issues
• Responds to customer complaints and explains statutes or policies and procedures that apply to each situation
• Understands and utilizes reference materials.
• Effectively provides written and verbal communication to customers regarding fees, reason for rejection of documents, policies, and procedures etc
• Performs other duties as assigned in support of business operations, statutory compliance and department needs
• All Clerk & Recorder employees may be required to work in the Elections Division in any capacity that is needed during election cycles

Benefits

• Douglas County offers a comprehensive benefits package — including medical, dental, vision, and retirement plans — plus a wide range of additional resources to support your health, growth, and overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED