Motor Vehicle Call Center Agent I
About The Position
The Vermont Department of Motor Vehicles (DMV) is seeking an enthusiastic team player to join us as Motor Vehicle Call Center Agent! This position will help you develop your skills in customer service, administration, and data management while working under the guidance of a dedicated Unit Supervisor who supports your growth. The ideal candidate will have strong communication skills and a friendly demeanor, excellent organizational abilities and attention to detail, and a commitment to providing top-notch service to our community. Although the full salary range for this position is provided, new hires are typically made at the salary range minimum.
Requirements
- Strong communication skills
- Friendly demeanor
- Excellent organizational abilities
- Attention to detail
- Commitment to providing top-notch service to our community
Responsibilities
- Handle all incoming calls and electronic inquiries with professionalism and efficiency
- Process various applications accurately and swiftly
- Manage fees, audits, and weekly statistics with precision
- Maintain office supplies and ensure everything is in order
- Research and resolve transactions from all DMV offices across Vermont
- Exercise independent judgment within legal guidelines
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
101-250 employees
