Mortgage Training & Development Specialist

American Financing•Aurora, CO

8d•$60,000 - $90,000

About The Position

At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here. The Training & Development Specialist will play a pivotal role in enhancing the skills and knowledge of our mortgage operations team. This position requires a deep understanding of mortgage processes and exceptional training capabilities. The ideal candidate will develop and deliver comprehensive training programs, ensuring that team members are equipped with the tools and knowledge necessary to excel in a fast-paced environment.

Requirements

Minimum of 7 to 10 years of experience in mortgage operations or a related field, with a strong understanding of mortgage lending processes.
Proven experience in training and development, with a focus on adult learning principles.
Exceptional communication and presentation skills, with the ability to engage diverse audiences.
Strong analytical and problem-solving skills, with a keen attention to detail.
Proficient in using training software and tools; familiarity with Learning Management

Responsibilities

Training Development: Design, develop, and implement effective training programs and materials tailored to various learning styles and operational needs within the mortgage department.
Conduct Training Sessions: Facilitate engaging training sessions, workshops, and one-on-one coaching for new hires and existing employees on mortgage products, compliance regulations, and operational procedures.
Needs Assessment: Collaborate with management to assess training needs and gaps in knowledge to continuously improve the training curriculum and delivery methods.
Performance Monitoring: Evaluate training effectiveness through assessments and feedback and make necessary adjustments to training programs to improve outcomes.
Documentation: Create and maintain training manuals, guides, and other educational resources to support ongoing learning and reference.
Industry Trends: Stay updated on mortgage industry trends, regulations, and best practices to ensure training content is current and relevant.
Mentorship: Act as a mentor to trainers and team members, providing guidance and support to enhance their professional development.
Collaboration: Work closely with other departments, such as Compliance and Quality Assurance, to ensure alignment of training with company policies and regulatory requirements.