Mortgage Tax and Escrow Specialist

U.S. Bank • Owensboro, KY

30d • $20 - $24 • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description In this role you are responsible for the maintenance of tax records, monitoring for active tax service contracts, and conducting tax research on mortgaged properties in accordance with government guidelines, Service Level Agreements, and U.S. Bank policies/procedures. Ensures accurate and timely tax disbursements of real estate taxes on escrow and non-escrow accounts. Monitors the work of the outsourced tax vendor and aids in resolving other tax-related issues. Provides supporting documentation to the vendor to assist in their research.

Requirements

• High school diploma or equivalent
• Two to three years of mortgage servicing, mortgage loan origination experience, or banking/financial service experience with a high level of customer contact

Nice To Haves

• Strong understanding of the business and perfected office skills
• Well-developed reading, writing and mathematical skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to collect and organize information
• Ability to identify and resolve exceptions and to interpret data
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Effective verbal and written communication skills

Responsibilities

• Maintenance of tax records
• Monitoring for active tax service contracts
• Conducting tax research on mortgaged properties in accordance with government guidelines, Service Level Agreements, and U.S. Bank policies/procedures
• Ensuring accurate and timely tax disbursements of real estate taxes on escrow and non-escrow accounts
• Monitoring the work of the outsourced tax vendor and aids in resolving other tax-related issues
• Providing supporting documentation to the vendor to assist in their research

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees