Mortgage Sales Support Administrator

Mercantile Bank•Grand Rapids, MI

5d•Onsite

About The Position

Join Mercantile Bank as a Mortgage Sales Support Administrator and embrace an exciting opportunity to work in a dynamic and collaborative environment in Grand Rapids, MI. This onsite role will allow you to engage actively with a high-performance team of sales professionals, where your organizational skills and proactive approach will shine. You'll dive into Mortgage Banking, contributing to an innovative team committed to excellence and customer-centric solutions. If you have a passion for problem-solving and a knack for multitasking, this position is a chance to leverage your mortgage or banking knowledge while enhancing your Microsoft Office expertise. As a Mortgage Sales Support Administrator at Mercantile Bank, you will be pivotal in empowering our dynamic Mortgage Sales Team. Your primary focus will be to maintain the essential tools, resources, and systems that enable our sales professionals to thrive in a fast-paced environment. Responsibilities will include maintaining our internal Internet site for training materials, administering our Client Relationship Manager (CRM) system, and preparing comprehensive sales reports. In addition to tackling day-to-day administrative needs, you'll assist in creating marketing materials and supporting social media content creation, ensuring the sales team stays visible and relevant in a competitive market. With a blend of diverse tasks and initiatives, this role guarantees a varied workload, keeping every day fresh and exciting while allowing you to contribute significantly to our team's success. To excel as a Mortgage Sales Support Administrator at Mercantile Bank, candidates should possess a strong foundation in mortgage or banking. Proficiency in the Microsoft Office suite, particularly Excel and PowerPoint, is crucial for managing data and creating impactful presentations. Successful candidates will demonstrate exceptional time management skills, ensuring effective prioritization of tasks in a fast-paced environment. The ability to think strategically and lead with vision is essential, as adaptability to constant changes will be a key factor in this dynamic role. A well-organized mindset with sharp attention to detail will facilitate streamlined operations and efficient support for the sales team, ultimately driving their success. Strong interpersonal skills will further enable collaboration within the team and across departments, fostering a cohesive work environment.

Requirements

3-5 years' experience in mortgage or banking (mortgage experience preferred)
bachelor's degree in business or related field
Expert knowledge and experience in Microsoft Office suite of products (Excel and PowerPoint)
Strong foundation in mortgage or banking
Proficiency in the Microsoft Office suite, particularly Excel and PowerPoint, is crucial for managing data and creating impactful presentations.
Exceptional time management skills, ensuring effective prioritization of tasks in a fast-paced environment.
The ability to think strategically and lead with vision is essential, as adaptability to constant changes will be a key factor in this dynamic role.
A well-organized mindset with sharp attention to detail will facilitate streamlined operations and efficient support for the sales team
Strong interpersonal skills will further enable collaboration within the team and across departments, fostering a cohesive work environment.

Responsibilities

Use your expert-level Microsoft Suite skills to create materials and reports that will inform internal team members and customers.
Act as the owner and architect of the sales team's internal site and systems, ensuring sales resources, processes, and engagement tools are current, intuitive, and impactful.
Assist with social media content creation and administration.
Maintain the essential tools, resources, and systems that enable our sales professionals to thrive in a fast-paced environment.
Maintaining our internal Internet site for training materials
Administering our Client Relationship Manager (CRM) system
Preparing comprehensive sales reports.
Assist in creating marketing materials and supporting social media content creation