Mortgage Release Processor

F.N.B. Corporation • Hermitage, PA

5d • Onsite

About The Position

Mortgage Release Processor Position Overview The Mortgage Release Processor is responsible for ensuring the accurate, timely, and compliant release of mortgage loans. This role manages the preparation, verification, and processing of lien release documentation, coordinates with internal and external partners, and maintains meticulous records in accordance with regulatory requirements and company standards. Exceptional attention to detail, strong organizational skills, and effective communication are key to success in this position.

Requirements

• High School Diploma or GED
• 1 year of relevant experience preferred (mortgage servicing, loan operations, financial documentation, or related field)
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to prioritize tasks and work effectively in a fast‑paced environment
• Proficient with general office equipment
• Ability to utilize job‑related software and mortgage servicing systems
• MS Word – Intermediate
• MS Excel – Intermediate

Responsibilities

• Document Preparation & Verification Prepare, collect, review, and validate all documentation required for mortgage releases, including payoff statements, lien release forms, satisfactions, reconveyances, and supporting materials. Ensure accuracy of all release documents prior to submission, filing, or recording.
• File Review & Quality Assurance Audit loan files for completeness, accuracy, and compliance with Bank policies and regulatory guidelines. Proactively identify discrepancies, missing documentation, or errors and promptly resolve issues to prevent processing delays.
• Record Management Maintain organized, current, and compliant records of all release transactions in applicable systems. Ensure documents are archived and stored in accordance with retention policies and state/federal requirements.
• Stakeholder Communication Serve as a point of contact for internal teams—including loan servicing, lending, and mortgage operations—as well as external parties such as title companies, attorneys, and county recording offices. Provide updates and respond to inquiries to facilitate smooth and timely release processing.
• Process Coordination Collaborate with internal departments to coordinate payoff and release procedures efficiently. Ensure release activities are completed within required timeframes and uphold service-level expectations for customer satisfaction.
• Regulatory Compliance Ensure adherence to federal, state, and local regulations governing mortgage releases, including timelines for lien satisfaction and proper recording. Support audit and regulatory review activities by providing accurate documentation and timely responses.
• Additional Duties Participate in departmental projects, workflow enhancements, and other responsibilities as assigned.
• Risk & Compliance Responsibilities All employees are responsible for identifying, managing, monitoring, and escalating risks as required by F.N.B. Corporation’s risk management program. Compliance with all regulatory laws, internal policies, and established procedures is a required component of this role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED