Mortgage Processor

Mid Hudson Valley Federal Credit Union•Kingston, NY

11d

About The Position

We are currently seeking an experienced Mortgage Processor to join our Mortgage team. Qualified candidates should have one to three years of recent related experience. Essential Functions & Responsibilities: Input pertinent information from application into mortgage software (LOS and FNMA D/U) and upload member documents to Image Flow. Review and process all mortgage application information for completeness, as well as compliance to applicable program guidelines (FNMA, FHLMC, SONYMA, Construction, and other conduit loans). Evaluate D/U findings and all application information to assure the loans meet guidelines and have proper documentation for Underwriting. Interact with members, staff, vendors, attorneys and realtors to obtain the necessary information to properly process and submit applications to Underwriting for a decision, as well as to troubleshoot and discuss problems as they arise (ie: high ltv, etc.). Submit loans and update loans to Underwriting with accurate data. Assist other areas of the department as needed Performance Measurements: Assures member service is top priority; treats members and other employees professionally with courtesy and respect; upholds MHV Service Standards. Develops and maintains a working knowledge of all types of mortgage products including secondary market guidelines and procedures. Submits loans for approval with a high data integrity (accuracy) within Mortgagebot and FNMA D/U systems. Troubleshoots problems and figures out solutions prior to submitting loans for approval/denial (contact with members, loan reps, other processors and/or underwriters may be necessary); this will require employee to be self-driven, self-motivated, and forward thinking. Makes valid suggestions regarding improvements to processes, forms, or functions in work area. Acts as a good team player; promotes a positive, productive and supportive work environment. Stays abreast of current trends affecting the financial services industry; has an overall knowledge of the credit union, its policies and procedures. Continually expands knowledge and develop skills. Individual must have strong organizational skills, as well as excellent verbal and written communication skills. Time management and the ability to manage multiple workloads with successful results are also necessary.

Requirements

One year to three years of similar or related experience
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Strong time management; ability to manage multiple workloads with successful results; ability to work independently; organizational skills, excellent verbal and written communication skills, listening skills, problem analysis and problem resolution; above-average interpersonal skills; strong computer skills (i.e., Microsoft Office)
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in an emergency situation. Normal range of vision and hearing abilities required. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Work is generally performed within an office environment, primarily in a climate controlled environment with minimal safety/health hazard potential. Sedentary, sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use; standard office equipment available.

Responsibilities

Input pertinent information from application into mortgage software (LOS and FNMA D/U) and upload member documents to Image Flow.
Review and process all mortgage application information for completeness, as well as compliance to applicable program guidelines (FNMA, FHLMC, SONYMA, Construction, and other conduit loans). Evaluate D/U findings and all application information to assure the loans meet guidelines and have proper documentation for Underwriting.
Interact with members, staff, vendors, attorneys and realtors to obtain the necessary information to properly process and submit applications to Underwriting for a decision, as well as to troubleshoot and discuss problems as they arise (ie: high ltv, etc.).
Submit loans and update loans to Underwriting with accurate data.
Assist other areas of the department as needed