Mortgage Production Specialist

Hancock Whitney Bank•Houma, LA

About The Position

This position is responsible for providing support to one or more Mortgage Loan Originators in the form of preparing, disclosing, and collecting documentation for residential mortgages for processing and underwriting. This position will also communicate and coordinate loan progress and needs with clients, partners, internal departments, and external third parties as needed.

Requirements

High school graduate or equivalent; Associate’s degree or higher preferred
At least one year of mortgage experience
Individual NMLS Registration required (company sponsored)
Ability to use discretion, tact, and diplomacy when interacting with applicants, co-workers, partners, and third party entities
Professional appearance and attitude
Attention to detail
Organizational and time management skills with the ability to manage multiple tasks in a fast paced environment
Problem-solving & analytical ability
Proficiency in word processing and written communication skills with the ability to proofread and edit
Ability to read and interpret loan documents, agency, investor, and regulatory agency requirements
Flexibility to assist at other locations as needed
Working knowledge of spreadsheet software
Ability to work under stress and meet deadlines
Ability to travel
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Nice To Haves

Associate’s degree or higher preferred

Responsibilities

Assists the MLO with loan documentation preparation and provides loan disclosures to applicant.
Prepares new application packages and assists MLO in the distribution to customers.
Reviews and assesses individual needs of the customer and provides counsel on mortgage programs; discusses terms and rates with customers; locks loans/interest rates.
Coordinates and communicates the progress and needs among applicant, MLO, Processor, Underwriter, and external third party entities.
Ensures all disclosures are within Federal and State Law requirements, i.e. initial disclosure, re-disclosure and change of circumstance.
Follows all established policies and procedures and maintain compliance with all lending regulations.
Clears and submits conditions with Processor, Underwriter, and MLO.
Coordinates closings with customer, MLO, Processor, Underwriter, and third parties as needed.
Responds to mortgage related telephone inquiries and encourages mortgage business development through telephone contact.
Submits automated underwriting requests for LP/DU approval.
Performs all other duties as assigned.