About the Role: The Mortgage Processor, Sr is responsible for reviewing mortgage loan packages to ensure applications are complete and compliant. Completes file review of all mortgage loan packages making sure applications are complete and consistent. Mortgage loan packages consist of FHA, VA, State Bond, and Construction Loans. Collects all documentation and runs loan through automated underwriting and gathers loan conditions. Ensure loan disclosures are delivered on time and are accurate. Submits completed package to Underwriting and works with Underwriting to obtain a loan decision. Resolves a variety of customer problems/issues regarding bank products and services. Follows up with sales team and/or customer to obtain all necessary information and clarification on financial analysis materials and resources. About You: H.S. Diploma/GED (preferred). 4-7 years of Administrative/clerical, Retail Banking or Mortgage experience (Required). Encompass experience (preferred). Experience with First Time Homeowner Programs (preferred). Advanced knowledge of Home Lending department/function, documentation, and processes, plus proficiency in preparing related reports and documents preferred. Possess strong customer service and interpersonal skills, with ability to work effectively with individuals and groups across the company to manage internal and external customer relationships. Strong verbal and written communication skills. Demonstrate a high level of organization, attention to detail, accuracy, and thoroughness, with the ability to multi-task. Ability to complete work in a timely manner, consistently meeting strict deadlines, and perform in a high production environment. Possess strong administrative and organizational skills. Intermediate knowledge of personal computer and related software packages, including MS Office Word, Excel, and Outlook, and other business machines. This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee’s assessment of the consumer’s financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position is authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and thus subject to specific Truth-in-Lending Act and Regulation Z Loan Originator requirements. The pay range for this role is $22.00 to $30.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees