The Mortgage Originators will participate in the development and implementation of the Bank’s external mortgage origination process. In collaboration with mortgage sales team leader, develop strategies which will enable the Bank to remain competitive in the changing marketplace and meet its objectives and goals. Sales Develop and coordinate the Bank’s mortgage call program in assigned area focusing on referral sources such as realtors, attorneys, and branch staff. Perform phone duty assignments as required by being available to answer cold call customers’ questions and give them guidance. Interview mortgage applicants, assist customer in completing application and collect documentation to support application information. Explain different financing, mortgage programs and their requirements including risk based pricing. Analyze customer’s financial posture. Determine if it meets the loan criteria established by the Bank. Complete application package, submit information to Loan Origination System, and submit file to mortgage processing. Maintain contact on loan progress with processors and customers to provide assistance in collecting additional data as may be needed. Follow up post closing with customers to ensure total satisfaction. Submit monthly reports, as required, to team leader on a timely basis. Maintain a high profile with and participate in local community groups and organizations, increasing the Bank’s visibility within the community. Comply with all S.A.F.E. Act regulations including keeping registration information (including but not limited to name, home address and work address) up to date and status as active. Provide N.M.L.S. registration number to consumers upon request and in all written communications in accordance with law, specifically on e-mail signatures and business cards.
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