Mortgage Loan Shipper

Centennial Bank•Conway, AR

10h•Onsite

About The Position

The Mortgage Loan Shipper prepares and delivers mortgage loan files to investors both electronically and by certified mail. This position coordinates with and provides back-up to other Mortgage Loan Services associates. The Mortgage Loan Shipper prepares and uploads or ships loan packages according to investor guidelines to ensure timely loan purchases.

Requirements

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc
12 to 18 months related experience and/or training, or equivalent combination of education and experience.
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
Ability to deal with problems involving several known variables in situations of a routine nature.
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Database, Payroll Systems, Spreadsheet, Word Processing/Typing
Proficient telephone and customer service skills
The ability to handle multiple priorities
Ability to sit for long periods
Ability to lift 15 lbs

Nice To Haves

Experience using Microsoft Office Products preferred

Responsibilities

Ship FHA, VA, Conventional, Rural Development and various state Bond loans to investors.
Prepare daily reports for manager to monitor various stages of the shipping process.
Work directly with the Mortgage Loan Officer and closers to ensure the utmost in customer service.
Refer customers to bank personnel as needed.
Perform research on bank systems.
Perform daily duties on all mortgage systems.
Comply with all legal and regulatory guidelines related to the mortgage industry.
Identify cross sell opportunities.
Completes required BSA/AML training and other compliance training as assigned.
The ability to work in a constant state of alertness and in a safe manner.
Perform any other related duties as required or assigned.