Mortgage Loan Processor - Experienced

Equity Resources, Inc•Newark, OH

2h•Hybrid

About The Position

Are you an experienced mortgage processor who’s been searching for a great company that's family owned, that recognizes your contributions, and has a philosophy of no layoffs during the down-season? A company whose goal and purpose is to Improve the Lives of Families? Take a look at Equity Resources! We are a fun and friendly environment where we work together to meet our daily goals. Why you’ll love working here Candidates local to Central Ohio will be asked to work a structured hybrid schedule and can enjoy our corporate office in Newark’s historic downtown square. (Remote work is available for candidates located outside of Central Ohio). Choose from flexible hours: 8:30 AM – 5:00 PM with a 30-minute lunch, or 8 AM – 5 PM / 8:30 AM – 5:30 PM with a 1-hour lunch. Generous PTO, 10 paid holidays, plus a day off for your birthday! Full benefits package (including pet insurance!) first of the month after your first 30 days. 401(k) option with a generous company match —helping you grow your retirement savings faster. Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer. Join a stable, employee-focused company that’s been growing since 1993.

Requirements

Minimum of 3-years of recent experience processing a full complement of Conventional, FHA, VA, and USDA loans.
Must reside in a state in which Equity Resources is currently licensed.
Ability to manage and process up to 30 client loan files simultaneously, keeping accurate documentation for each loan.
Organized and thorough in gathering borrower information, verifying documents, and managing files from preapproval to closing.
Strong interpersonal skills with the ability to build trust and communicate effectively with borrowers, team members, and third-party vendors.

Nice To Haves

Prefer experience supporting multiple loan officers/originators.
Experience working in the Encompass LOS is preferred.

Responsibilities

Answering phone calls on an assigned basis and checking voice mail periodically.
Keeping clients updated throughout the mortgage process.
Using existing systems to enable processing and communication up to 30 client loan files at one time.
Determining financial documents needed for the processing of the mortgage loan.
Pulling Credit Bureaus and working with the Credit Bureau to update customer accounts.
Sending all verification requests necessary to complete a loan package. (i.e. verification of mortgage, verification of deposit, verification of employment, etc.)
Ordering all items necessary to completely underwrite a loan file (appraisals, title searches, payoffs, etc.).
Submitting customer files through automated underwriting.
Maintaining proper notes in each loan file.
Following up on various items in order to complete a loan package.
Monitoring each loan to make sure all the required documents are in and to constantly update the status of each item ordered.
Ensuring the loan package is complete and submitted to the underwriter.
Following up with the underwriter for approvals and work on conditions.
Following-up with customers.
Supporting the Company’s strong relationship of “Raving Fan Service” culture through on-going customer contact, quality customer service, and superior product knowledge.
Following proper code of ethics as outlined by the Company.
Any other miscellaneous duties as required by each individual loan file.

Benefits

Generous PTO, 10 paid holidays, plus a day off for your birthday!
Full benefits package (including pet insurance!) first of the month after your first 30 days.
401(k) option with a generous company match —helping you grow your retirement savings faster.
Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer.

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