Mortgage Loan Processor

INNOVATIONS FINANCIAL CREDIT UNION

About The Position

The Mortgage Loan Processor assists the Credit Union in achieving our mission to provide service that exceeds our members' expectations by earning members' trust through cooperative relationships. This is achieved by providing outstanding service to members. A vital component of this service is identifying members' financial needs and offering a Credit Union solution to improve their financial lives. In addition, you will greet members as they enter the office, resolve problems, and answer questions covering the entire spectrum of Innovations FCU's products and services. To assist members with their mortgage loan application process and make loan disbursements.

Requirements

Achievement-oriented, continuous learner
Adaptability
Advanced planning, organizing, and problem-solving skills
Attention to detail
Customer service and quality focus
Excellent collaboration and emotional intelligence skills
Initiative
Resilience
Strong verbal and written communication skills
Team player who works well with and without direct supervision
3-5 years of similar or related experience
2-year college degree, or;
Completion of a specialized certification or licensing, or;
Completion of technical training courses conducted by vendors, or;
Job-specific skills acquired through an apprenticeship program

Responsibilities

Call specified companies to obtain property abstract, survey, insurance, and appraisal; informs supervisor of any discrepancies (20%)
Records data on the status of loans, maintains legible notes regarding files, provides status updates as needed, and tracks HMDA. Maintains loan files (20%)
Inputs loan documentation with zero errors. Pays close attention to details and deadlines (20%)
Reviews residential loan application files to verify that application data is complete and meets credit union standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Enters pertinent loan information in Symitar System (20%)
Verifies accuracy of information provided by applicants (5%)
Closes Home Equity loans as needed (5%)
Understands and adheres to all compliance issues, completing training as required and related to the position (5%)
Maintains a professional appearance in accordance with established dress code guidelines. (2%)
Regular and predictable attendance. (2%)
Performs other related duties as assigned. (1%)