Processes residential mortgage loans (FHA, VA, Conventional, USDA) under various programs in a quality consistent with all company policies and procedures, as well as meeting all regulatory requirements. To perform this job successfully, an individual must have previous mortgage processing experience and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Include the following, other duties may be assigned. Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment. Gather information and take each file from pre-approval to closing. Input proper loan information into the system for processing. Responsible for ensuring all loan documentation is complete, accurate, verified and complies with company policy. Review file documentation and make sure all items needed are requested from borrowers or third parties. Order and coordinate loan documents including verifications, appraisals, title work, flood certs, surveys, etc. Obtains and reviews necessary loan documentation and submits complete packages to Underwriting for approval. Obtains and verifies all Underwriting conditions are received and cleared by the Underwriter and prepares the file for submission to the Closing Dept. Monitors and ensures closing dates and company deadlines are met. Records data on status of loans (approved, canceled or denied). Reviews files to ensure compliance with rules and regulations of government agencies. Communicates with loan officers, buyers, sellers, title companies, builders and agents. Maintains a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process. Keep management informed of area activities and significant problems. Perform miscellaneous clerical and secretarial functions as needed. Ensure work area is clean, secure and well maintained. Perform any additional duties/activities assigned by management. All employees are required to attend training as required by GPNB as well as support the overall compliance program by complying with all laws, policies and procedures. The employee is responsible for complying with the Bank’s BSA/AML and OFAC Compliance and Consumer Compliance policies and procedures relevant to their responsibilities. If the employee is not certain of what the specific instance calls for, the employee will consult the respective policy and will contact their manager, BSA Officer and/or the Corporate Compliance Officer with additional questions.To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Adaptability - Adapts to changes in the work environment. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees