About The Position

Responsible for providing administrative assistance for all mortgage loan processing activities. Receives, evaluates, and reviews loan applications. Obtains and verifies necessary information and prepares documents for underwriting and closing review. Engages title, orders flood zone certification, and appraisals as required. Communicates loan status to all involved parties including buyer, seller, realtor, and title company representatives. Obtains proof of insurance as required on mortgage loans.

Requirements

  • High school graduate or equivalent.
  • Understanding of mortgage loan processing functions including FHA, VA, and Conventional Mortgage Lending.
  • Encompass software preferable
  • Knowledge of mortgage related requirements, procedures, and underwriting criteria.
  • One to two years of related mortgage experience.
  • Good verbal and public relations skills.
  • Strong typing abilities.
  • Good basic math skills.
  • Able to use related computer applications.
  • Well organized.

Responsibilities

  • Reviews new loan applications.
  • Orders appraisals, credit reports, and title reports.
  • Orders the verification of employment, reconciles the financial data concerning salary, assets, and liabilities.
  • Resolves loan application problems.
  • Assists applicants with addressing credit report problems, low appraisals, low salary levels, and high debt ratios.
  • Reviews information for completeness and accuracy.
  • Clarifies missing or questionable information.
  • Follows up with outside sources of outstanding documents.
  • Ensures that all necessary items are available for underwriting.
  • Tracks development of information to ensure compliance with underwriting guidelines.
  • Resolves conditions of underwriting.
  • Submits loans for final approval.
  • Communicates status of loans to buyer and Title Company.
  • Prepares files for closing.
  • Finalizes that all third-party information is uploaded in Encompass, i.e. appraisal, flood determination, title commitment, and records for homeowner's hazard, windstorm or flood insurance.
  • Resolves or refers requests and problems promptly and courteously.
  • Answers customer loan questions regarding applications in the process of approval.
  • Keeps customers and realtors properly informed of Bank policies and procedures.
  • Notifies customers of additional information required.
  • Maintains and conveys the Bank's professional reputation.
  • Assists and supports Mortgage Loan personnel as needed.
  • Attends meetings or conference call as required.
  • Keeps management informed of area activities and of any significant problems.
  • Performs miscellaneous administrative functions as needed.
  • Ensures that work area is clean, secure, and well maintained.
  • Replaces Mortgage Loan personnel as required.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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