Mortgage Loan Processing Manager - Fargo

First Community Credit Union • Fargo, ND

5d

About The Position

The Mortgage Loan Processing Manager plays a critical leadership role in delivering an exceptional mortgage experience for FCCU members. This position oversees the daily operations of the mortgage loan processing function, ensuring loans are processed accurately, efficiently, and in full compliance with regulatory and investor requirements. The Manager leads, coaches, and develops a high-performing processing team while partnering closely with mortgage lenders, underwriting, closing, and secondary market partners to drive timely loan approvals and closings. At FCCU, this role goes beyond operational excellence-it is about living our mission of people helping people. The Mortgage Loan Processing Manager champions continuous improvement, embraces technology and process efficiencies, and fosters a collaborative, service-focused culture. This position is ideal for a mortgage professional who thrives in a fast-paced environment, enjoys developing others, and is passionate about delivering trusted financial solutions that help members achieve homeownership.

Requirements

• Bachelor's degree in business administration, Finance or related field or comparable work experience
• Three year's experience with mortgage lending or underwriting
• Experience with loan origination systems or banking systems related to loan processing
• Comprehensive knowledge of federal and state regulations and laws as they pertain to mortgage lending
• Ability to communication, both written and verbal
• Detail-oriented and able to prepare clear and concise reports

Nice To Haves

• Supervisory or leadership experience preferred

Responsibilities

• Lead and support the mortgage processing team by providing supervision, coaching, and technical guidance across all loan operations functions.
• Ensure workflow continuity and efficiency through cross-training, role coverage, and effective management during high-volume periods.
• Oversee loan quality and compliance by participating in underwriting and conducting appraisal, prefunding, and file quality reviews.
• Drive team performance and accountability by monitoring progress, setting expectations, and ensuring timely, accurate loan processing.
• Maintain strong regulatory and investor compliance by staying current on agency, investor, and mortgage insurance guidelines.
• Promote a positive and professional work environment by resolving complex issues, supporting staff development, and enforcing internal policies and security standards.

Benefits

• We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more.
• While we know benefits are highly important, we also recognize and support the value of a family and work life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager