Mortgage Loan Post- Closing Coordinator

Tennessee Housing Development Agency • Nashville, TN

2d

About The Position

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.
POSITION SUMMARY: Completes activities related to the post-closing of mortgage loans in accordance to mortgage revenue bond or mortgage back security execution; serves as mentor/trainer for Closing Specialists and Mortgage Loan Closers; coordinates workflow of the organization’s closed mortgage loans, maintains and controls follow-up in a timely manner, and handles necessary correspondence to carry out such maintenance; works with Closing team to troubleshoot issues and resolve them within organizational procedures and applicable laws.

Requirements

• High school diploma or equivalent GED; Bachelor degree and/or relevant post high school certification preferred.
• Three years of directly related experience.
• Working knowledge of Federal Housing Administration (FHA), Veterans Administration (VA), United States Department of Agriculture/Rural Housing Service (USDA/RHS), Federal National Mortgage Association (Fannie Mae), Federal Home Loan Mortgage Corporation (Freddie Mac), and Private Mortgage Insurance (PMI) requirements.
• Good mortgage loan processing skills with knowledge of mortgage loan underwriting guidelines.
• Strong mortgage loan closing knowledge.
• Ability to work well with associates and the public.
• Strong interpersonal skills.
• Excellent problem solving, analytical, and decision making skills.
• Ability to exercise good judgment in evaluating complex situations.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
• Maintains a high level of confidentiality.
• Excellent verbal and written communication skills.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Documents regularly, thoroughly, accurately, and completely.
• High level of detail and accuracy.
• Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Nice To Haves

• Five years of experience in the mortgage lending field, with at least four years of closing experience, preferred.

Responsibilities

• Responsible for the entry of the Uniform Loan Delivery Dataset (ULDD) within Freddie Mac’s Loan Selling Advisory suite for loan certification with the document custodian.
• Provides support for Closing Specialist and Mortgage Loan Closer in areas of training and coaching.
• Provides support for Closing team to troubleshoot issues and resolve them within organizational procedures and applicable laws.
• Responsible for working with the Department of Motor Vehicles (DMV) to de-title manufactured homes, including following up with Originating Agents (OAs) to obtain necessary documentation.
• Reviews closed mortgage loan documentation to ensure the organization is in first lien position and meets insurer guidelines.
• Enters pertinent data into closed loan tracking system and approves loans for purchase
• Maintains high level of written and oral communication with Originating Agents (OAs) to ensure accurate and timely receipt of final documentation.
• Maintains performance standards set by management.
• Reviews results of “Closing Reports” and takes necessary steps to resolve identified issues.
• Reviews results of “MBS pipeline report” and “Funded and Ready to Pool Report” and takes necessary steps to prepare files to be ready to shipped to the Document Custodian.
• Runs, reviews and distributes Mortgage Electronic Registration Service (MERS) report to determine loan is active in the MERS system for certification within GinnieNet.
• Assists with error resolution and escalation.
• Maintains relationship with Document Custodian by shipping files in a manner as outlined in the Document Custodian manual.
• Assists Capital Market division with resolutions for Ginnie Mae and Freddie Mac certifications.
• Works with Information Technology Division for enhancements and testing of Tennessee Housing Electronic Loan Mortgage Application (THELMA).
• Works with Servicing Division to resolve onboarding issues and repurchase payoffs.
• Reports progress and problems to Director of Single Family Loan Operations or Assistant Director of Single Family Loan Operations.
• Answers day-to-day questions pertaining to closed loan documents.
• Recommends development of policies, processes and procedures to enhance the effectiveness and efficiency of post-closing.
• Offers support to other areas in the division as necessary or as time allows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees