Mortgage Loan Originator

Copper State Credit Union•Phoenix, AZ

49d

About The Position

Are you looking for an opportunity to let your skills shine? Come join the team at Copper State Credit Union! We aren't so small that growth opportunities are scarce and we aren't so big that you'll get lost in the shuffle. With only 140 employees, we are able to offer similar products and services as our larger competitors, but on a more personalized scale, both with our members and our employees. This approach provides our employees the opportunity to get involved in the organization in a way they may not be able to, in the corporate world. At Copper State Credit Union, we value the contributions of our employees and actively look for ways to be collaborative, within all levels of the organization. Here, you will have the opportunity to roll up your shirtsleeves, put your unique skills to work, and have a voice in developing your role from the ground up. As a Mortgage Loan Originator, you will: Demonstrate a highly motivated, positive, outgoing, influential personality with a strong emphasis on sales and results orientation to ensure the credit union maximizes lending and sales opportunities with members who apply for credit over the phone, online, or in person. Interview members to analyze and discuss member’s overall financial position, credit, property evaluations and assist in all aspects of mortgage lending process. Look for opportunities to cross-sell other credit union products and services and make recommendations to borrowers. Serve as a trusted advisor to membership by viewing situations from the members’ perspective to effectively respond to their needs and concerns, often going beyond the initial need or expressed concern of the member depending on the situation. Actively and consistently seek qualified opportunities to increase loan volume and residual product penetration. Consistently achieve sales goals by overcoming objections and selling credit union program benefits. Professionally present appropriate solutions to fit members’ needs and enhance the quality and depth of member relationships and profitability. Work predominately with realtors, title companies, sellers, buyers and others involved in purchase money real estate transactions to ensure timely and accurate closing and settlement. Ensure all necessary information is obtained on loan applications to permit a proper loan evaluation and decision. Evaluate loans in conformity with Credit Union policies, Secondary Market standards and appropriate regulations and make recommendations for approval or disapproval on mortgage loan applications to underwriters. Responsible for providing timely and accurate information, responses and decisions to internal and external members. Review active loan files regularly to determine if documents are missing or where assistance can be provided with the lending process. Prioritize work to achieve funding goals and maintain above average closing ratios.

Requirements

Professional, well-developed interpersonal skills are essential for interviewing loan applicants and projecting a positive image as representative of the Credit Union.
Strong verbal and written communication skills.
Well-developed ability to manage multiple tasks, projects, and deadlines simultaneously. Effective time and resource management skills required.
Professional, well-developed interpersonal skills are essential for interviewing loan applicants and projecting a positive image as representative of the Credit Union.
Work requires knowledge of real estate lending policy, credit granting criteria, interest rates and how they are computed, and required documentation for each type of loan.
Knowledge of interviewing skills and techniques is also required.
Knowledge of Encompass Loan Origination System preferred.
Ability to develop and maintain a personal business plan which includes all aspects of loan originations from customer service, maintaining and building realtor relationships, networking, marketing/prospecting, knowledge of products and the industry, etc.
Requires judgment to apply broader aspects of established practices to situations which go beyond clear, concise guidelines.
Post-high school degree in business, finance, marketing, other related fields or work equivalent; Associates degree required or a minimum three years of mortgage origination or secondary market underwriting.
Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)

Nice To Haves

Knowledge of Encompass Loan Origination System preferred.

Responsibilities

Demonstrate a highly motivated, positive, outgoing, influential personality with a strong emphasis on sales and results orientation to ensure the credit union maximizes lending and sales opportunities with members who apply for credit over the phone, online, or in person.
Interview members to analyze and discuss member’s overall financial position, credit, property evaluations and assist in all aspects of mortgage lending process.
Look for opportunities to cross-sell other credit union products and services and make recommendations to borrowers.
Serve as a trusted advisor to membership by viewing situations from the members’ perspective to effectively respond to their needs and concerns, often going beyond the initial need or expressed concern of the member depending on the situation.
Actively and consistently seek qualified opportunities to increase loan volume and residual product penetration.
Consistently achieve sales goals by overcoming objections and selling credit union program benefits.
Professionally present appropriate solutions to fit members’ needs and enhance the quality and depth of member relationships and profitability.
Work predominately with realtors, title companies, sellers, buyers and others involved in purchase money real estate transactions to ensure timely and accurate closing and settlement.
Ensure all necessary information is obtained on loan applications to permit a proper loan evaluation and decision.
Evaluate loans in conformity with Credit Union policies, Secondary Market standards and appropriate regulations and make recommendations for approval or disapproval on mortgage loan applications to underwriters.
Responsible for providing timely and accurate information, responses and decisions to internal and external members.
Review active loan files regularly to determine if documents are missing or where assistance can be provided with the lending process.
Prioritize work to achieve funding goals and maintain above average closing ratios.