Mortgage Loan Coordinator II

Heritage Family Credit Union • Rutland Town, VT

2d • $23 - $29

About The Position

A mortgage pro who loves details and deadlines, and takes real pride in
getting loans to the finish line smoothly and accurately
A clear, confident communicator who enjoys guiding borrowers and partners
through the closing process with professionalism and care
A go‑to teammate and problem solver who thrives in a fast‑paced environment
and is ready to lead, support, and elevate the loan coordination process

Why Join Us:

Heritage Family Credit Union is a dynamic and member-centric organization
committed to making a positive impact on the lives of our members. We believe
in delivering not just financial services but fostering meaningful
relationships that enhance the overall well-being of our members and
communities. With a focus on education, integrity, and community, we strive
to be the preferred financial partner for our community.

Requirements

• Minimum High School Diploma or GED required.
• Minimum of three years of mortgage closing experience is required.
• Strong organization, communication, ability to multi-task, attention to detail, comfortable in a fast-paced work environment.

Responsibilities

• Coordinating disclosures, documentation, and third‑party reports to ensure loans meet all requirements from application through funding
• Preparing, reviewing, and managing closing and funding activities, including quality control, wires, and system updates
• Leading and supporting the coordinator and post‑closing pipeline, maintaining procedures, assisting with projects, and escalating risks as needed
• Communicate clearly, timely, and accurately with borrowers and all essential parties to ensure a positive experience, including explaining mortgage documents, requirements, timelines, expectations, and the closing process
• Prepare, issue, and track required disclosures and documentation for mortgage and home equity loans from application through closing, ensuring compliance with all required timeframes
• Request, obtain, and review borrower documentation, verifications, and third‑party reports to ensure loan conditions and requirements are satisfied prior to closing
• Review loan files prior to closing to confirm all processing conditions are met, documented, and ready for execution
• Prepare, review, and coordinate accurate closing documents and ensure loans are closed and funded timely, including completing funding transactions, wires, and required system updates
• Ensure all processing, closing, and funding activities are completed accurately and in compliance with federal, state, investor, and mortgage lending requirements
• Lead the coordinator and post-closing pipeline to ensure that all aspects of the roles are completed in a timely and accurate manner, providing training and workload support when needed, identifying areas of concern and reporting them to VP, Mortgage Lending.
• Responsible for creating and maintaining written procedures for Mortgage Loan Coordinator tasks.
• Manage administrative activities for construction and renovation loan advances and repair escrow accounts.
• Act as subject matter expert/tester for any new programs or Mortgage Loan Coordinator related projects.
• Maintain predictable and reliable attendance
• Perform other related duties as assigned

Benefits

• Paid time off in addition to paid federal holidays
• Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
• 401k match
• Ongoing training opportunities
• 8 hours of volunteer time with an organization important to you
• Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees