Mortgage Loan Coordinator II

Heritage Family Credit Union • Rutland, VT

1d • $23 - $29

About The Position

A mortgage pro who loves details and deadlines, and takes real pride in getting loans to the finish line smoothly and accurately A clear, confident communicator who enjoys guiding borrowers and partners through the closing process with professionalism and care A go‑to teammate and problem solver who thrives in a fast‑paced environment and is ready to lead, support, and elevate the loan coordination process The Mortgage Loan Coordinator II supports the processing, closing, and funding of residential mortgage and home equity loans in accordance with HFCU and investor guidelines. This role issues required disclosures, orders and reviews reports, prepares and reviews closing documents, performs pre-closing quality control, and ensures loans are closed and funded accurately and on time while providing a positive experience for all parties.

Requirements

• Minimum High School Diploma or GED required.
• Minimum of three years of mortgage closing experience is required.
• Strong organization, communication, ability to multi-task, attention to detail, comfortable in a fast-paced work environment.

Responsibilities

• Communicate clearly, timely, and accurately with borrowers and all essential parties to ensure a positive experience, including explaining mortgage documents, requirements, timelines, expectations, and the closing process
• Prepare, issue, and track required disclosures and documentation for mortgage and home equity loans from application through closing, ensuring compliance with all required timeframes
• Request, obtain, and review borrower documentation, verifications, and third‑party reports to ensure loan conditions and requirements are satisfied prior to closing
• Review loan files prior to closing to confirm all processing conditions are met, documented, and ready for execution
• Prepare, review, and coordinate accurate closing documents and ensure loans are closed and funded timely, including completing funding transactions, wires, and required system updates
• Ensure all processing, closing, and funding activities are completed accurately and in compliance with federal, state, investor, and mortgage lending requirements
• Lead the coordinator and post-closing pipeline to ensure that all aspects of the roles are completed in a timely and accurate manner, providing training and workload support when needed, identifying areas of concern and reporting them to VP, Mortgage Lending.
• Responsible for creating and maintaining written procedures for Mortgage Loan Coordinator tasks.
• Manage administrative activities for construction and renovation loan advances and repair escrow accounts.
• Act as subject matter expert/tester for any new programs or Mortgage Loan Coordinator related projects.
• Maintain predictable and reliable attendance
• Perform other related duties as assigned

Benefits

• Paid time off in addition to paid federal holidays
• Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
• 401k match
• Ongoing training opportunities
• 8 hours of volunteer time with an organization important to you
• Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees