Mortgage Loan Consultant

CommonWealth•San Jose, CA

20h•Onsite

About The Position

Mortgage Loan Consultant At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health – one member at a time. In addition to a competitive base salary, our compensation package includes: 13 paid holidays 17 days of Paid Time Off (PTO) during first year of employment Up to 2% discounts on loans--including first mortgages 401(k) Plan with Company Match Medical, dental, vision insurance Long-term disability insurance Life insurance Voluntary insurance Employee assistance program Financial Wellness benefits and resources Tuition reimbursement and more We are currently accepting applications for a full-time Mortgage Loan Consultant at our San Jose Corporate Office. As a Mortgage Loan Consultant, your major responsibilities will include: Growing the Credit Union’s real estate loan portfolio by building relationships with real estate agents, community leaders, partner organizations and other finance/tax/legal professionals to generate referrals. Providing consultations with members seeking to purchase or refinance a home and recommending appropriate solutions to meet the members’ needs. Developing referral sources through branches, realtor marketing groups, and the communities we serve. Required to submit complete loan application with supporting documentation to underwrite and serve as the liaison between the member and the Credit Union’s third-party loan fulfillment partner. Assisting branch staff with completing applications and gaining loan approval for home equity solutions for members. Partnering with Emerging Markets team to identify referral opportunities at pop-up events, partner on-site events, and financial education and wellness seminars. In collaboration with Marketing and Emerging Markets teams, developing and presenting homebuying seminars for members and prospective members. Notifying and assisting members who cannot be approved, referring to appropriate resources for credit coaching. Developing and delivering training to Credit Union staff to build their knowledge of first-, second- and equity mortgage products, along with the corresponding application processes (including how to ensure members submit a complete loan application with the required supporting documentation). Staying informed of trends in mortgage lending, the rate environment and competitor offerings; share insights and recommendations with management.

Requirements

a minimum of two years’ experience in mortgage loan sales required.
Ability to earn and maintain a current Certified Credit Union Financial Counselor (CCUFC) professional designation.
Must be comfortable making cold calls when required.
Must have good communication skills, both written and verbal.
Proven attention to detail, ability to multi-task in a fast-paced environment and working knowledge of MS Outlook, Excel and Word required.
Ability to maintain confidentiality of sensitive information and conduct oneself with a high level of diplomacy and tact.
Must have reliable transportation and a valid California driver's license.

Nice To Haves

Bachelor’s degree is strongly preferred.

Responsibilities

Growing the Credit Union’s real estate loan portfolio by building relationships with real estate agents, community leaders, partner organizations and other finance/tax/legal professionals to generate referrals.
Providing consultations with members seeking to purchase or refinance a home and recommending appropriate solutions to meet the members’ needs.
Developing referral sources through branches, realtor marketing groups, and the communities we serve.
Required to submit complete loan application with supporting documentation to underwrite and serve as the liaison between the member and the Credit Union’s third-party loan fulfillment partner.
Assisting branch staff with completing applications and gaining loan approval for home equity solutions for members.
Partnering with Emerging Markets team to identify referral opportunities at pop-up events, partner on-site events, and financial education and wellness seminars.
In collaboration with Marketing and Emerging Markets teams, developing and presenting homebuying seminars for members and prospective members.
Notifying and assisting members who cannot be approved, referring to appropriate resources for credit coaching.
Developing and delivering training to Credit Union staff to build their knowledge of first-, second- and equity mortgage products, along with the corresponding application processes (including how to ensure members submit a complete loan application with the required supporting documentation).
Staying informed of trends in mortgage lending, the rate environment and competitor offerings; share insights and recommendations with management.