Mortgage Loan Closer

U.S. Bank
1d$20 - $26Remote

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Location expectations This role is designated as U.S. home-based remote. Prepares mortgage loan files according to bank, regulatory and investor guidelines by gathering the necessary documents and information within designated time frames. Communicates with customers, clients, staff, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain any additional documentation required to complete the loan file. Ensures compliance with bank, regulatory and investor requirements and quality customer service standards. Coordinates the closing and funding of assigned loan packages; calculates final closing costs and disburses funds. May package and ship loans to the secondary market as directed.

Requirements

  • High school diploma or equivalent
  • Two to three years of relevant work experience, preferably in loan processing and closing activities

Nice To Haves

  • Thorough knowledge of loan processing and closing policies and practices
  • Basic knowledge of credit policies and approval processes
  • Proficient skills in applying general accounting principles
  • Well-developed ability to manage multiple tasks/projects and deadlines simultaneously
  • Strong verbal and written communication skills
  • Attention to detail with a high level of accuracy
  • Experience with collaborating with various partners, clients and customers to provide outstanding service
  • Experience with NETO
  • 2 years or more with Mortgage closing experience with understanding the deadlines and timeframes in the closing process of the mortgage file

Responsibilities

  • Prepares mortgage loan files according to bank, regulatory and investor guidelines by gathering the necessary documents and information within designated time frames.
  • Communicates with customers, clients, staff, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain any additional documentation required to complete the loan file.
  • Ensures compliance with bank, regulatory and investor requirements and quality customer service standards.
  • Coordinates the closing and funding of assigned loan packages; calculates final closing costs and disburses funds.
  • May package and ship loans to the secondary market as directed.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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