Mortgage Lending Coordinator

Purdue Federal Credit Union•West Lafayette, IN

About The Position

The Mortgage Lending Coordinator provides administrative and operational support to the Mortgage Operations team. This entry-level role is responsible for ordering required services, coordinating documentation, managing communications, and assisting Processors and Closers to ensure loans move efficiently from application to closing. The Coordinator serves as a liaison between members and the internal lending team while maintaining accuracy, organization, and compliance. Must comply with all SAFE Act procedures.

Requirements

Basic understanding of lending regulations or willingness to learn
Strong data entry skills with high attention to detail
Excellent organization and time-management abilities
Ability to work effectively under pressure and manage frequent interruptions
Proficiency with Microsoft Office Suite
Positive attitude, strong teamwork skills, and adaptability in a fast-paced environment
Strong communication skills for interacting with employees, members, and vendors
Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors and company contacts
Ability to follow the core values of honesty, integrity, mutual respect, pride and ownership

Responsibilities

Order title work, verify accuracy of names, legal descriptions, liens, and property information.
Request insurance documentation, confirm coverage levels, and ensure Purdue Federal Credit Union is listed as loss payee.
Verify flood insurance requirements, including coverage amounts, pay status, and accuracy of property information.
Order payoffs from other lenders in sufficient time for closing.
Coordinate appraisal-related payment processing and track third-party credit card activity.
Assist with construction draw requests, including updated title, inspections, and disbursement documentation.
Manage payment and processing of application fees and invoices to third-party vendors, ensuring timely and accurate reconciliation.
Manage the Closing email inbox and route inquiries appropriately.
Ensure all required closing documents are received and complete for Closers to create closing packages.
Follow up on outstanding items required for closing and communicate status updates with team members.
Confirm rate locks and expiration dates to ensure timely closing preparation.
Conduct 10-day employment verifications for loan files.
Assign loan applications to an originator or processor when one is not designated.
Support scheduling and follow-up with title companies, realtors, and processors regarding closing dates.
Coordinate onboarding and booking of newly closed mortgage loans into the core system, ensuring accuracy and completeness of loan data.
Support secondary market activities by assisting with the preparation and transfer of loan files for sale.
Serve as a liaison between members and the Mortgage Lending team, ensuring clear and timely communication.
Prepare and send welcome communications to new borrowers, ensuring a smooth transition from closing to servicing.
Contact insurance agents, title companies, and other third parties to obtain necessary documentation.
Provide updates to processors, originators, and Closers regarding scheduling, documentation, and outstanding items.
Assist with coordinating hybrid and e-closing execution.
Act as backup for both the Processing and Closing teams as needed.
Support post-closing tasks such as tracking escrow holdbacks and ensuring documentation is completed.
Assist with gathering information needed for new builder approvals.
Maintain organized files, logs, and tracking tools to support efficient workflow within Mortgage Operations.
Take ownership of personal development by participating in ongoing training, seeking feedback, and building knowledge and skills relevant to the role, department, compliance, and the Credit Union’s mission.