Mortgage Lending Assistant

United Federal Credit Union • Rogers, AR

2d

About The Position

The Mortgage Lending Assistant (MLA) position supports top producing Mortgage Advisers (MA). The MLA works closely with the Mortgage Advisor(s) on prospective and current clients, being able to handle most questions and inquiries when the Mortgage Advisor is unavailable. The MLA should also be assisting in contacting clients and prospective clients regarding basic mortgage terms and assisting the Mortgage Advisor by keeping abreast of their files with the respective loan processors, as well as having a thorough understanding of all due diligence and documentation.

Requirements

• High school diploma or equivalent.
• At least one year of mortgage lending experience, preferably as a loan processor.
• NMLS registration required upon hire.
• General knowledge of the real estate lending industry.
• Demonstrated mortgage origination or processing experience.
• Excellent communication skills.
• Knowledge of real estate laws, regulations, policies, and compliance.
• Ability to work in a high-volume environment and anticipate loan file needs/issues.
• Strong mathematical skills and ability to perform complex financial calculations with a financial calculator.
• Strong proficiency with sales systems, including CRM, Origination Software, and other common Microsoft office applications.
• Problem Solving
• Dealing with Ambiguity
• Time Management
• Demonstrates Courage
• Drive for Results
• Interpersonal Savvy
• Customer Focus
• Integrity and Trust
• Self-Development
• Business Acumen
• Ability to analyze and evaluate information.
• Ability to use good judgment and make sound decisions quickly.
• Ability to work and reason under pressure.
• Ability to prioritize in a multi-task environment.
• Ability to maintain a positive attitude and professional image.
• Ability to interpret lending guidelines and regulations.
• Demonstrated understanding of guidelines necessary to generate real estate loans.

Nice To Haves

• Experience working in Encompass desired.
• Specific knowledge or ability with Ellie Mae Encompass origination software preferred.

Responsibilities

• Assisting MA with inputting new mortgage applications, quoting/locking rates, gathering and uploading borrower documents, pulling credit, sending disclosures, and making file updates within systems.
• Monitor and manage sales pipeline consisting of mortgage applications taken but not yet closed; follow-up with mortgage operations personnel as necessary to obtain loan status and outstanding conditions; assist with clearing of underwriting conditions as necessary; re-structure loan terms and programs as necessary; monitor interest rate lock periods to ensure that locked rates are not allowed to expire; verify closing figures with operations personnel prior to loan closing.
• Develop and maintain relationships with the escrow/title community to facilitate loan programs and stay abreast of opportunities and efficiencies. Represent the Credit Union at community real estate functions.
• Answer phone calls, take messages, quote rates and respond to borrower/realtor inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees