Mortgage Interim Servicing Specialist

ACNB BANK • York, PA

12d • Onsite

About The Position

Traditions Mortgage, a division of ACNB, is one of York County’s top mortgage lenders, known for operational strength, community focus, and service excellence. We’re looking for a Mortgage Interim Servicing Specialist who takes pride in accuracy, compliance, and borrower experience—and who wants to play a critical role in ensuring newly funded loans transition smoothly from origination to the secondary market.

This is not a back-office data entry role. It’s a high-impact servicing position where your attention to detail protects borrowers, supports investors, and keeps the operation running cleanly and compliantly.

Requirements

• A high school diploma or equivalent with an emphasis in business; mortgage servicing, consumer lending, or banking education strongly preferred.
• Two or more years of experience in mortgage servicing, post-closing, loan operations, or a closely related banking role.
• A solid understanding of mortgage servicing regulations and procedures—or the ability to learn them quickly and apply them accurately.
• Working knowledge of mortgage products, escrow administration, and loan maintenance concepts.
• Strong written, verbal, and interpersonal communication skills, especially when working with borrowers and internal partners.
• Proven attention to detail, sound judgment, and the ability to manage multiple priorities without sacrificing accuracy.
• Proficiency with Microsoft Office and comfort working within loan servicing systems and reports.

Responsibilities

• Ensure flawless loan boarding by accurately onboarding newly funded held-for-sale mortgages into the servicing system, with data that fully aligns with closing documents, escrow requirements, and regulatory standards.
• Serve as the primary borrower contact during the held-for-sale period, confidently addressing payment schedules, escrow balances, and payoff inquiries with professionalism and clarity.
• Protect data integrity and compliance by identifying, researching, and resolving discrepancies related to loan setup, escrow accounts, payments, credit bureau reporting, and investor requirements.
• Support clean investor transfers by coordinating with post-closing, secondary market, accounting, and customer service teams to ensure loans are fully reconciled and sale-ready.
• Maintain operational continuity by backing up investor fundings, general ledger balancing, and loan file review activities as needed.
• Contribute to a strong control environment by following internal policies and regulatory requirements (including CRA, ECOA, and investor guidelines) while meeting established service timelines.

Benefits

• Meaningful impact: Your work directly affects borrower confidence, investor readiness, and regulatory soundness.
• Cross-functional exposure: Collaborate with post-closing, secondary market, accounting, and servicing teams—broadening your operational skill set.
• Stability with challenge: Join a well-established lender while working in a role that requires critical thinking, ownership, and precision.
• Professional growth: Deepen your mortgage servicing expertise and position yourself for future advancement within mortgage operations.
• Local strength: Be part of a respected York County lender that values teamwork, accountability, and service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED