Mortgage Closer

TEKsystems•Moorpark, CA

2d•$28 - $30•Onsite

About The Position

The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives. The Mortgage Closer will: Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure Able to aid in escalated scenarios and mentorship of fellow team members Be detail oriented while delivering exceptional customer service Actively engage with various parties to the transaction, including both internal and external resources Handle routine calls, emails, and/or chat responses Execute daily work queues and escalate as needed Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values

Requirements

Associate’s degree or equivalent work experience
Minimum 3 years of Mortgage Closing experience required
Understand TRID (TILA-RESPA Integrated Disclosure) rules for timing and tolerances
Understand RESPA, TILA, ECOA, HMDA, and other federal regulations
Understanding of investor requirements and regulatory standards
A passion for helping customers achieve their financial and homeownership goals

Responsibilities

Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
Able to aid in escalated scenarios and mentorship of fellow team members
Be detail oriented while delivering exceptional customer service
Actively engage with various parties to the transaction, including both internal and external resources
Handle routine calls, emails, and/or chat responses
Execute daily work queues and escalate as needed
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values