Mortgage Center Receptionist

TPIS • Guaynabo, PR

4h

About The Position

We are looking for a professional and motivated Receptionist / Host / Dispatch Assistant to join our team at a Mortgage Center or Financial Institution. The ideal candidate will provide excellent customer service, handle incoming calls, support administrative functions, and follow up on referrals and inquiries.

Requirements

• Bachelor’s degree in Business Administration (BBA) or Associate degree from an accredited institution
• Minimum of two (2) years of experience in a Mortgage Center or Financial Institution
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Bilingual (English and Spanish)
• Strong communication and interpersonal skills
• Ability to work well in a team and provide excellent customer service

Responsibilities

• Greet and assist clients and visitors in a professional manner
• Answer and route incoming calls efficiently
• Provide administrative and dispatch support
• Prepare reports for incoming calls and referrals
• Follow up on referrals, calls, inquiries, and client visits
• Maintain an organized and professional work area
• Ensure compliance with company policies, procedures, and applicable regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree