Mortgage and Consumer Lending - Branch Manager

Mechanics Bank • Seattle, WA

6d • Onsite

About The Position

Mechanics Bank is currently searching for a full time Mortgage and Consumer Lending - Branch Manager to join our team at our Seattle Administrative Office location. Additional locations will be based in either Seattle or Portland. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. The Mortgage and Consumer Lending - Branch Manager is responsible for the overall performance of the single-family lending business of the branch. Establish and implement an annual branch sales and marketing plan to achieve targeted goals for volume, profitability and customer service. Responsible for hiring, developing and motivating a realtor, new construction builder and overall self-sourced focused sales force in the origination of permanent loans and other Mechanics Bank products within a designated area. Personally originate permanent loans and other Mechanics Bank products, meeting quotas set by the Director of Mortgage and Consumer Lending. Ensure the origination of quality profitable and saleable residential loans. Provides leadership to multiple teams that are similar in nature with an operational focus.

Requirements

• Bachelor's degree or 4 years of relevant experience is preferred.
• Minimum of 5 years of experience in residential loan origination is required.
• Minimum of 3 years of leadership/management experience, including hiring, training and motivating a sales team is required.
• Experience with all mortgage loan types, including Conventional, FHA, VA, Correspondent, Brokered, Rehabs, Construction-to-Permanent (CTP), Streamline and Rollover Refinances.
• This position requires National Mortgage Licensing System and Registry (NMLS) registration under the terms of the Safe Act of 2008. As such, upon active employment with Mechanics Bank, you will be required to either register via the NMLS Registry or re-register and move your previous registration to Mechanics Bank's registration. Your continued employment in this position is contingent upon successful registration after your start date and annual re-registration thereafter.
• Excellent knowledge of the industry and economy’s impact on the business.
• Understanding of underwriting and secondary market guidelines.
• Strong financial acumen.
• Excellent verbal, listening and communication skills.
• Must be a self-starter, dependable, accurate in completing responsibilities with strong attention to detail and strong organizational skills.
• Ability to work independently, set priorities and handle multiple tasks.
• Must exercise good judgment, accept responsibility and handle confidential information.

Responsibilities

• Plan the annual branch goals and volume projections and submit to the Director of Mortgage and Consumer Lending for approval.
• Perform to meet these goals during the year, communicating goals and strategic direction to Sr. Lending Advisors
• Develop a branch marketing plan with a sales execution strategy.
• Research branch market area to create and implement effective sales techniques which will generate new lending opportunities.
• Actively call on new and prospective customers, clients and business partners, exploring needs, cross-selling and recommending products and services that are in the best interest of the customer and that achieve their financial objectives.
• Identify opportunities to deepen our relationship with customers that have a minimal relationship but offer upside potential and aggressively pursue this customer base.
• Understand local area trends and issues that affect lending and recommend solutions or take action that will respond to those opportunities.
• Provide the Director of Mortgage and Consumer Lending with production reports, projections, and other market information as required.
• Provide sales leadership to Sr. Lending Advisors.
• Hold Sr. Lending Advisors accountable for achieving established production goals.
• Schedule and lead effective sales meetings.
• Support the daily sales efforts of assigned Sr. Lending Advisors (Sr. LAs), including meeting with Sr. LAs on a weekly basis to discuss loan application status, review lock expirations and overall production and sales activities.
• Observe, coach and recognize the sales force in the successful marketing of Mechanics' products and brand.
• Ensure all staff are trained in sales and service techniques.
• Model sales skills and techniques as well as customer advocacy.
• Coordinates with our marketing team the materials/flyers for one-time specific branch functions or realtor needs following corporate guidelines and procedures.
• Make request for collateral materials to the Director of Mortgage and Consumer Lending or to his designee.
• Actively encourage Sr. LAs to look for cross-sell opportunities and to make referrals across business lines.
• Work closely with Retail Bank Branch Manager coordinating joint marketing plans and cross-selling efforts.
• In coordination with Retail Bank Branch Manager, conduct joint meetings with all branch staff to ensure all employees maintain effective communication and partnership in serving customers.
• Demonstrate the highest levels of professionalism, efficiency and customer advocacy in the branch resolving the most difficult customer issues.
• Recruit, hire and develop staff through approved company methods.
• Ensure that Sr. LAs work together with their aligned Lending Advisor Associate (LAA) to effectively prepare accurate, complete, and timely loan applications.
• Work actively within assigned area to understand the local market, local competition, and business opportunities.
• Originate loans personally while meeting the same Mechanics quality standards expected of a Sr. Lending Advisor.
• Work in partnership with the Director of Mortgage and Consumer Lending, other Branch Managers and Lending Market Leaders (LMLs), other Mechanics production divisions, and Mechanics Marketing Department to coordinate marketing efforts targeted to realtors and customers.
• Understand all elements of loan production, Fulfillment and Underwriting.
• Work in partnership with Fulfillment staff to ensure the smooth flow of files from origination to final closing.
• Use sound decision making abilities in assisting with loan approval and funding decisions in accordance with policies and authorization.
• Understand and maintain a thorough knowledge of Mechanics' operations and organization, communicating this understanding to others when appropriate and referring inquiries and correspondence to the proper department or individual.
• Be familiar with all of Mechanics' loan products and programs.
• Comply with applicable government regulations and cooperate in all aspects of internal quality control and compliance programs.
• All other duties assigned by management.

Benefits

• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
• Supplemental Health plans, Voluntary Legal and Identity Theft Services
• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees