Montana Outdoors Circulation Manager

State of Montana • Helena, MT

4d • Onsite

About The Position

Montana Fish, Wildlife & Parks is looking for a highly organized and outgoing circulation manager to oversee magazine circulation, subscription services, customer service, production assistance and office management for Montana Outdoors, one of America’s premier fish and wildlife agency magazines. This job is half-time and located in Helena, Montana, which is centrally located to some of the state’s greatest outdoor opportunities. The circulation manager will be part of a dynamic team of communication professionals and integral to FWP’s outreach efforts. This position manages the circulation of Montana Outdoors magazine to ensure its financial solvency and that it reaches the audiences of greatest value to Montana Fish, Wildlife & Parks. Duties include working with vendors and contractors to ensure the magazine is delivered on schedule and within budget, as well as direct customer service including answering phones and emails daily; handling payments for subscribers; assisting the art director and editor in tracking articles, photographs, payments, and other support tasks; and carrying out various office management duties. A successful candidate must have excellent customer service, database management, organizational, and people skills; a commitment to public service; and the ability to work both independently and as part of a close-knit team. Previous experience with magazines or publication circulation is a plus but not a requirement. The position requires the incumbent to be able to communicate and work with various customers, businesses, and FWP staff effectively. Must have skills in general accounting principles, basic letter and email writing, grammar and English language usage fundamentals, the use of a personal computer, customer service (telephone and in person), Excel, office operations, and administrative support. Requires knowledge of Montana geography - including towns, lakes, rivers, and mountain ranges—and general fish and wildlife species. Requires strong organizational skills and the ability to prioritize tasks and revise priorities when necessary. Must be able to work independently, efficiently, and exercise good judgment in an office setting with numerous interruptions. The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

Requirements

• excellent customer service, database management, organizational, and people skills
• a commitment to public service
• the ability to work both independently and as part of a close-knit team
• ability to communicate and work with various customers, businesses, and FWP staff effectively
• skills in general accounting principles, basic letter and email writing, grammar and English language usage fundamentals, the use of a personal computer, customer service (telephone and in person), Excel, office operations, and administrative support
• knowledge of Montana geography - including towns, lakes, rivers, and mountain ranges—and general fish and wildlife species
• strong organizational skills and the ability to prioritize tasks and revise priorities when necessary
• ability to work independently, efficiently, and exercise good judgment in an office setting with numerous interruptions
• combination of education and experience equivalent to a high school diploma and three years of job-related experience in magazine circulation, customer service, or office management

Nice To Haves

• Knowledge of basic marketing concepts and educational programs
• Knowledge of magazine production and fulfillment
• Familiarity with using Facebook, other social media, and website content management platforms
• Previous experience with magazines or publication circulation

Responsibilities

• managing the circulation of Montana Outdoors magazine
• working with vendors and contractors to ensure the magazine is delivered on schedule and within budget
• direct customer service including answering phones and emails daily
• handling payments for subscribers
• assisting the art director and editor in tracking articles, photographs, payments, and other support tasks
• carrying out various office management duties

Benefits

• Employees who meet or exceed 1,040 hours in a calendar year are also provided health, dental and life insurance.
• Other benefits include retirement, paid vacation, sick leave and holidays.
• This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
• This position may be eligible for a statutory base pay increase of $1.00 an hour effective July 1, 2026.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees