Circulation Asst

City of Memphis•Memphis, TN

2d•$40,000 - $59,200

About The Position

Works under the direction of the Agency Manager or Circulation Supervisor, to use the automated library system computer and software to perform circulation activities including clerical and paging duties of the library branch. Interprets and communicates work procedures and demonstrates appropriate customer service skills. Establishes and maintains effective working relationships with coworkers. Participates in interviews for circulation staff. Functions as staff "in charge" of circulation desk in the absence of the Agency Manager or Circulation Supervisor as requested. Provides circulation training. May provide work direction for clerical and shelving related functions of the branch, which may include preparing weekly work schedules and responding to problem situations. Compiles statistics for circulation activities. Orders supplies for the branch. Maintains copy machines by scheduling routine maintenance checks. Counts daily receipts. Prepares and files bank deposits and money reports. Works on special projects such as receiving and processing donations and new materials and mends old materials. Charges and discharges materials on library customer accounts, including processing of interlibrary loan items. Discharges materials returned to the book drop or circulation return desk. Registers library customers. Maintains effective financial reporting procedures. Sets up and closes out cash registers, collects money, makes change for the payment of fines and fees, and enters monetary transactions into computer system and cash register. Performs computer data entry and searches shelves for materials to process and reconcile circulation-related computer-generated reports. Performs computer data entry to re-label and process library materials. Maintains library and office equipment and assists customers with the operation of equipment. Provides services to internal and external customers to support branch services and procedures, as well as the mission and goals of the Library System.

Responsibilities

Use automated library system computer and software to perform circulation activities including clerical and paging duties
Interpret and communicate work procedures
Demonstrate appropriate customer service skills
Establish and maintain effective working relationships with coworkers
Participate in interviews for circulation staff
Function as staff "in charge" of circulation desk in the absence of the Agency Manager or Circulation Supervisor as requested
Provide circulation training
Provide work direction for clerical and shelving related functions of the branch, which may include preparing weekly work schedules and responding to problem situations
Compile statistics for circulation activities
Order supplies for the branch
Maintain copy machines by scheduling routine maintenance checks
Count daily receipts
Prepare and file bank deposits and money reports
Work on special projects such as receiving and processing donations and new materials and mends old materials
Charge and discharge materials on library customer accounts, including processing of interlibrary loan items
Discharge materials returned to the book drop or circulation return desk
Register library customers
Maintain effective financial reporting procedures
Set up and close out cash registers, collect money, make change for the payment of fines and fees, and enter monetary transactions into computer system and cash register
Perform computer data entry and searches shelves for materials to process and reconcile circulation-related computer-generated reports
Perform computer data entry to re-label and process library materials
Maintain library and office equipment and assists customers with the operation of equipment
Provide services to internal and external customers to support branch services and procedures, as well as the mission and goals of the Library System