Montana Highway Patrol Dispatcher

State of Montana • Helena, MT

20h • Onsite

About The Position

The Montana Highway Patrol Communications Center provides law enforcement communication services for Highway Patrol Troopers, Montana Department of Justice employees, and numerous other state agencies. The Dispatchers provide emergency communication services 24 hours a day, 365 days a year, serving Montana professionally, and compassionately. We are currently recruiting for Dispatchers to act as our first point of contact for emergency and non-emergency calls. The Montana Highway Patrol Communications Professionals provide law enforcement communications services for the Highway Patrol Division troopers, MT Department of Justice employees, and numerous other state agencies. Communication system operators (dispatchers) staff the center 24 hours a day, 365 days a year, and provide the emergency communication services required to provide public safety. The essential functions of the job require that the incumbent must be successful in hearing and comprehending in fast paced a multi-task oriented and chaotic environment. The incumbent must also be able to provide effective public safety related services when dealing with both routine and emergency situations which are inherent to the duties of a communications systems operator.

Requirements

• Citizen of the United States.
• At least 18 years of age.
• Fingerprint check to disclose any criminal record.
• May not have been convicted of a crime for which the person could have been imprisoned in a federal or state penitentiary.
• Good moral character as determined by a background check.
• High-school graduate or equivalency.
• Successful candidates will be required to pass a panel interview, CritiCall test, and good reference checks.
• Successful applicant(s) will be subject to: Criminal History Fingerprint / Name-based Check
• Background Check
• Driving History
• Attach a resume at the time of application.

Responsibilities

• Emergency and incident dispatching: receives and documents motor vehicle crashes and other emergency incident information; dispatches crash/incident information to appropriate field units; enters information into the Criminal Justice Information Network (CJIN).
• Criminal Justice Information Network (CJIN) Maintenance: Receives and responds to hardware and software problem reports and provides requested assistance.
• CJIN Operations: Communicates via telecommunications with user agencies to assist in message formats.
• Other duties as assigned: performs a variety of other duties as assigned in support of the agency mission and objectives.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program
• State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees