Monitoring Specialist

SINGLE SOURCE SECURITY LLCNorcross, GA
Onsite

About The Position

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. They are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place. ControlByNet, a part of Protos Security, is seeking qualified Monitoring Specialists to join their rapidly growing team. This position is on-site in Norcross, GA and operating hours are from 8:00 pm – 9:00 am, 7 days a week, with 8-hour shifts.

Requirements

  • High School Diploma or equivalent required.
  • Proficient computer skills and ability to learn new software
  • Positive, professional demeanor
  • Must be detail-oriented, focused, and reliable
  • Ability to multi-task while still meeting service expectations

Nice To Haves

  • Previous experience in security or remote monitoring is a plus

Responsibilities

  • Monitor live streaming of surveillance cameras for suspicious activity
  • Identify patterns and abnormalities
  • Respond to camera alerts using established protocols
  • Alert local authorities and/or organizations of critical incidents
  • Review archived camera footage
  • Provide excellent customer service
  • Other duties as assigned

Benefits

  • Purpose Driven Work – Every role contributes to building smarter, more secure environments
  • Growth Opportunities – Mentorship, cross functional projects, and career development
  • Collaborative Culture – Open communication, respect, and team first thinking
  • People First Values – Inclusive culture and generous employee support

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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