Monitoring Specialist

SINGLE SOURCE SECURITY LLC • Norcross, GA

6h • Onsite

About The Position

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. They are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place. ControlByNet, a part of Protos Security, is seeking qualified Monitoring Specialists to join their rapidly growing team. This position is on-site in Norcross, GA and operating hours are from 8:00 pm – 9:00 am, 7 days a week, with 8-hour shifts.

Requirements

• High School Diploma or equivalent required.
• Proficient computer skills and ability to learn new software
• Positive, professional demeanor
• Must be detail-oriented, focused, and reliable
• Ability to multi-task while still meeting service expectations

Nice To Haves

• Previous experience in security or remote monitoring is a plus

Responsibilities

• Monitor live streaming of surveillance cameras for suspicious activity
• Identify patterns and abnormalities
• Respond to camera alerts using established protocols
• Alert local authorities and/or organizations of critical incidents
• Review archived camera footage
• Provide excellent customer service
• Other duties as assigned

Benefits

• Purpose Driven Work – Every role contributes to building smarter, more secure environments
• Growth Opportunities – Mentorship, cross functional projects, and career development
• Collaborative Culture – Open communication, respect, and team first thinking
• People First Values – Inclusive culture and generous employee support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees