System Monitoring Specialist

Kaeser Compressor, Inc.•Fredericksburg, VA

About The Position

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer’s application and providing the most energy efficient and effective air system solution. We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of System Monitoring Specialist for our Fredericksburg location. The selected candidate will: 1. Be responsible for all Sigma Air Utility compressed air systems through: 1. Remote Monitoring 1. Remote dial-in to the compressor station and evaluate the demand to supply profile. 2. Independently act on system alarms and e-mail notifications. 3. Pro-actively coordinate with servicing partners and/or site personnel to address critical alarms, including dispatching technicians after hours. 4. Monitor service intervals, coordinate scheduling of on-site service and maintenance activity. 5. Schedule and coordinate site visits for regular systems inspections. 6. When required perform site audits to identify potential areas of improvement. 7. Analyze data with Kaeser proprietary software to correlate faults to system operation and recognize system trends. 8. Provide reports based on analyzed data for escalations and management of site performance. 2. Coordinates with the Technical Department to: 1. Independently review service intervals and optimize based on site data analysis. 2. Provide as necessary "real world" data for machine service and maintenance lifecycle calculations. 3. Evaluate necessary improvement initiatives. 4. When necessary supervise site work to assure adherence to the specifications. 5. Perform task and supervise activities within the approved budgets and provide justification when cost overruns occur. 6. Monitors compressors and compressed air stations outside of SAU as required. 2. Responsible for learning and following all applicable procedures and work instructions relating to the Company's quality and environmental system. 3. Performs all other duties assigned by the Manager.

Requirements

High School Diploma required; Bachelor degree required or equivalent experience 3+ years job related experience.
Good customer service experience.
Ability to understand and produce/edit technical documents.
Good communication skills/phone skills required.
Computer skills, including proficiency in Google Workspace.

Nice To Haves

Previous experience as a technician, troubleshooting or mechanical aptitude preferred.
Familiar with data processing including graphing and interpretation preferred.
Understanding of compressed air systems and the application of supply side components preferred.
SAP experience preferred.

Responsibilities

Be responsible for all Sigma Air Utility compressed air systems through remote monitoring.
Coordinate with the Technical Department to review service intervals, provide real-world data, evaluate improvement initiatives, supervise site work, and monitor compressors and compressed air stations.
Learn and follow all applicable procedures and work instructions relating to the Company's quality and environmental system.
Perform all other duties assigned by the Manager.