Monitoring and Evaluating Coordinator

Heart To Heart International•Lenexa, KS

About The Position

The Monitoring & Evaluation (M&E) Coordinator provides operational, technical, and administrative support to Heart to Heart International’s monitoring, evaluation, and reporting functions. This role focuses on the execution and coordination of established M&E processes, including data management, reporting system support, survey administration, documentation, and staff assistance. The M&E Coordinator works under the direction of the M&E Manager and collaborates with program teams to ensure accurate, timely, and well-documented data for internal and external reporting.

Requirements

1–3 years of experience in data coordination, reporting support, program administration, or analytics
Proficiencyin Microsoft Excel and familiarity with reporting or data-visualization tools
Experience with survey and data-collection platforms (e.g., SurveyMonkey, Kobo,MagPi,FastField)
Ability to work within established systems, templates, and procedures
Strong attention to detail and data accuracy
Excellent organizational and time-management skills
Ability to follow standardized processes and meet deadlines
Clear written and verbal communication skills

Nice To Haves

Experience in nonprofit, humanitarian, or program-based environments preferred

Responsibilities

Support routine maintenance, monitoring, and troubleshooting of reporting tools and dashboards
Implement approved updates and changes to reporting systems under the direction of the M&E Manager
Identifydata discrepancies or system issues and escalate them as appropriate
Perform data cleansing, validation, and verification to ensure accuracy and reliability of datasets
Maintain program databases and reporting filesin accordance withestablished procedures
Support consistent application of data standards across programs
Build, administer, and manage surveys for programs and departments using approved tools and templates
Coordinate survey deployment, data collection, and basic quality checks
Ensure surveys align with established data-collection standards and program objectives
Maintain and update Standard Operating Procedures (SOPs) related to M&E tools and workflows
Document program reporting workflows to support knowledge sharing and operational efficiency
Ensure documentationremainscurrent following system updates or process changes
Provide day-to-day support to staff using reporting and project management tools
Assistwith onboarding and training of new employees on established M&E systems
Respond to routine staff questions and escalate complex issues to the M&E Manager
Support monitoring of the Safe Harbor/Concur travel management platform, including user access and system updates
Assistwithinitialvetting of potential partners related to data, compliance, or reporting requirements
Provide general administrative and coordination support to programs as needed
Collaborate cross-functionally with other departments in support of program operations