monday.com Service Specialist I

Axanexa • Chicago, IL

22d • Remote

About The Position

AXANEXA is hiring a monday.com Service Specialist to join our team. This is an intermediate level position implementing workflows and automations in monday.com. As a monday.com Platinum Partner, AXANEXA helps customers get the most out of their monday.com experience by offering implementation, integration, and custom app development services. monday.com is a global leading work management platform utilized by 150k+ businesses as a core tool. monday.com has developed an ecosystem for partners to create client specific custom app ranging from custom UI to full feature apps. This is a full-time position featuring flexible hours, remote work, PTO, and benefits.

Requirements

• At least 2 years monday.com experience is required with demonstrable product certification
• 2-year associate in business related major, or correlative work experience, required. 4-year bachelor a plus.
• Intermediate skill level of MS Suite / Google Suite.
• Proficiency in English required.
• Demonstrates ability to understand business processes (e.g., CRM, HRM, PMO, Marketing Management).
• Working understanding of Spreadsheets and Macros.
• Good listening, analytical, problem-solving, and troubleshooting skills.
• Professional communication skills: writing, speaking, and presentation.

Nice To Haves

• Additional languages a plus.
• Flowchart tool experience a plus.
• Gaming mindset is a plus.
• IFTTT experience is a plus.

Responsibilities

• Build custom processes and workflows in monday.com
• Document current and future process workflows
• Document training materials for new monday.com workflows
• Learn to integrate monday.com with other systems
• Provide technical support to customers; client facing and engaging on demand
• Work to ensure the solutions meet project needs

Benefits

• flexible hours
• remote work
• PTO
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree