Modification Processor

State of South Dakota•Pierre, SD

78d•$21•Onsite

About The Position

At the Department of Social Services (DSS), family is everything. It's the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota's Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect. And we believe in collaborative communications, teamwork, partnerships and trust for essential family services. Sound intriguing? As a Department of Social Services employee, you will have a chance to experience: Creativity - We are always looking for innovative ideas to help us achieve improved outcomes. Making a difference - You will have an opportunity to make a difference in the lives of fellow South Dakotans. Professional development - We provide valuable trainings to ensure staff is well-trained, competent, accountable and empowered and will assist you in reaching your career goals. Teamwork - In a team-oriented approach, you will have the ability to work cooperatively with others in a friendly work environment to achieve shared goals. The Division of Child Support is looking to recruit a proficient and customer focused professional for the Modification of Child Support Orders Program. The primary duties associated with this position will include reviewing Petitions for Modification to ensure they are completed accurately and required documentation attached; reviewing court orders to determine if the order is in accordance with laws and regulations; entering information into a database; processing Notice of Hearings, Referee Reports, and court orders; filing proofs of service and other documents with the Clerks of Court; and responding to inquiries from customers who have questions regarding the modification process or need assistance with completing the Petition for Modification.

Requirements

Knowledge of computers and a variety of programs including Microsoft Office Suite software (Outlook, Word, and Teams) as well as specialized programs and databases used within the Department.
Skills to organize work, set priorities, meet critical deadlines, and follow-up with minimal direction
obtain and provide information by phone and email in a clear and courteous manner
exercise delegated authority to take action, and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached.
Ability to communicate effectively, both orally and in writing
demonstrate compassion, respect, courtesy, and tact when interacting with others
work in collaborative team environments and demonstrate effective time management and organizational skills, often handling multiple projects at one time with minimal supervision.
This position also requires the ability to pay close attention to detail and to communicate effectively and timely.
To be considered, please attach your resume.

Nice To Haves

Knowledge of child support principals, concepts, and case management practices (preferred but not required).
Ability to interpret court orders and other legal documents (preferred but not required).

Responsibilities

reviewing Petitions for Modification to ensure they are completed accurately and required documentation attached
reviewing court orders to determine if the order is in accordance with laws and regulations
entering information into a database
processing Notice of Hearings, Referee Reports, and court orders
filing proofs of service and other documents with the Clerks of Court
responding to inquiries from customers who have questions regarding the modification process or need assistance with completing the Petition for Modification

Benefits

$0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits.
This position is a member of Class A retirement under SDRS.

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