Modern Workplace Engineer

Southern New Hampshire University

1d•Remote

About The Position

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity Position Summary The Modern Workplace will report directly to the Director of Modern Workplace Engineering. You will be a technical-focused member within the Modern Workplace Engineering team. You will contribute to the strategic direction, governance, and operational maturity of the Microsoft 365, Power Platform, and Endpoint environments at SNHU. You will serve as a trusted partner to stakeholders across the university, ensuring that projects, roadmaps, and capacity planning efforts are aligned to institutional goals. You will represent the team and polish, facilitating collaboration with department heads and leaders to ensure the success of programs. You will provide guidance, and mentorship to peers across the Modern Workplace Engineering team. You will work 100% remotely from any of our approved states. #LI-Remote

Requirements

5+ years managing Microsoft 365 or Endpoint Operations (Intune, SCCM)
Experience with governance, security, and compliance in cloud and modern workplace environments.
Experience with Microsoft 365 services, including Power Platform, Copilot, Teams, and SharePoint Online.
Experience with Endpoint Management tools such as Intune, MECM, JAMF, and Windows Autopilot
Experience with ITIL processes, cloud desktop technologies, and automation best practices
Experience implementing or managing governance frameworks and security/compliance controls
Experience developing roadmaps, facilitating projects, and driving collaboration.

Responsibilities

Help develop strategy, governance, and operations for SNHU's Microsoft 365 and Power Platform environments, including Copilot Studio adoption, DLP policies, and architecture standards.
Facilitate roadmap development, capacity planning, and project delivery for Modern Workplace Engineering projects.
Be a liaison with partners, department leaders, and peer IT teams, ensuring understanding of projects with institutional priorities.
Lead projects across Modern Workplace Engineering, including cross-functional support for Endpoint Operations (e.g., Application Management, MDM, VDI, and DaaS).
Develop and deliver training, documentation, and communication to promote adoption of modern workplace technologies.
Represent Modern Workplace Engineering in important forums, providing polished and professional communication that strengthens the credibility of ITS.
Identify opportunities for process improvement, innovation, and user experience enhancement across the M365 ecosystem.
Exceptional professionalism, communication, and stakeholder management skills.
Ability to translate our needs into technical strategy.
Project facilitation, capacity planning, and organizational skills.
Self-directed with the ability to guide programs independently while collaborating across teams.
Can build trusted relationships with peers, partners, and leadership.