Moderation Specialist

Mayflower

6d • Remote

About The Position

Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. We are building the future of live entertainment. We believe that by providing people with the best and highest-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together! The Moderation team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. Our 5 sub-teams work 24/7 to eliminate any kind of harm to ensure positive user experience. As a Moderation Specialist , you would be contributing to this mission by reviewing user submitted content according to our guidelines.

Requirements

• English mastery: Upper intermediate level (C1)
• Ability to work in different shifts and days, including the night shift and weekend (40h per week)
• Attentive to details and able to follow strict guidelines
• Good interpersonal skills

Nice To Haves

• Prior experience in a trust & safety field
• Mastery of other languages

Responsibilities

• Review user generated content according to our community guidelines with speed and quality
• Investigate and resolve internal and external reports
• Escalate relevant issues to the appropriate stakeholders and collaborate with others to ensure our products' safety

Benefits

• Full remote work.
• Competitive compensation with a service contract.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
• Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
• Career growth in a fast-scaling project with opportunities to influence technical decisions.
• A culture of recognition: our peer reward program celebrates contributions from across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed