Model Beverage Server - Pool Season - Temp

J W Marriott•Las Vegas, NV

13h•Onsite

About The Position

The Model Beverage Server – Pool elevates the guest experience by delivering premium, attentive, and friendly service throughout the pool area. This role is responsible for initiating engaging conversations with guests, anticipating needs before they arise, and creating memorable interactions that reflect the property’s high service standards. This position requires confidence, professionalism, and a polished presentation, serving as an ambassador of the brand and ensuring that every VIP and general guest receives an elevated and personalized pool experience. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

High School Diploma or GED
Extensive background in VIP or luxury resort hospitality, with a strong emphasis on delivering highly personalized, attentive service to guests in an upscale pool environment.
Exceptional guest service and hospitality
Strong communication and conversational skills
Knowledge of cocktails, spirits, and basic mixology
Effective sales and upselling abilities
Ability to work quickly and efficiently in a fast-paced pool environment
Professional, polished appearance and presentation
Teamwork and collaboration with bar and pool staff
Problem‑solving and calm under pressure
Physical stamina for outdoor, high‑energy shifts
Understanding of responsible alcohol service and pool‑side safety
Must be at least 21 years of age.
Valid Clark County Health Card
Valid Las Vegas Alcohol Awareness Card (TAM Card)

Responsibilities

Maintain exceptional guest focus at all times while efficiently performing all service duties.
Take and serve food and beverage orders with accuracy and professionalism, ensuring timely delivery of all items.
Accurately record all orders and promptly enter them into the POS system.
Keep the beverage station and surrounding areas clean, organized, and fully compliant with all safety, sanitation, and health regulations.
Follow direction confidently and seek clarification when needed to ensure flawless execution of service standards.
Report any equipment malfunctions, supply concerns, or maintenance issues to management immediately.
Execute all reasonable management requests in support of smooth pool operations and elevated guest service.
Use beverages, garnishes, fruit, and supplies efficiently to help maintain cost‑effective operations.
Demonstrate excellent pacing and timing, adjusting service speed to meet guest flow and pool activity levels.
Maintain strong working knowledge of food offerings, wine, beer, spirits, specialty cocktails, glassware, and garnishes consistent with luxury resort standards.
Maintain flexible availability, including nights, weekends, holidays, and overtime as business needs require.
Organize, clean, and restock the beverage station, side stations, storage areas, and supporting supplies to ensure readiness throughout the shift.