Mobility and Connected Devices Administrator

Sanford Health • Fargo, ND

3d • $28 - $44

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Thank you for your interest in joining our team! We're looking for a Mobility System Administrator who thrives in fast-paced environments, embraces innovative technology, and brings a collaborative mindset to support mission-critical healthcare systems. At our organization, you'll be part of a strong, cross-functional team working to ensure secure, efficient, and resilient IT operations that directly support patient care. If you're passionate about making an impact through technology, we’re excited to learn more about you. Summary Responsible for administrating and supporting mobile device hardware, software and infrastructure mobility tools including Intune, Mobile Iron, Ground Control Zebra Stage Now, Apple Business Manager (DEP), Apple Configurator, etc.

Requirements

• Bachelor’s degree in computer or engineering field required. In lieu of education, six years of applicable experience.
• Two years of working experience in related field.
• Two years of experience with hardware and software mobile device support.
• Possesses knowledge of mobile operating systems including Android, iOS, and Windows Mobile.
• Knowledge of Mobile Device Management Solutions (MDM), including Mobile Iron and SOTI, Apple DEP and Android Enterprise.
• Familiar with Active Directory, including groups, organizational units, and security structure.
• Demonstrates strong verbal and written communications skills.

Responsibilities

• Reviews trends in service incidents and identify opportunities for improvement, utilizing ITIL foundation concepts.
• Acts as a subject matter expert while overseeing customer product installations, updates, testing and implementation of devices.
• Writes clear documentation to capture process and technology details for repeatable high-quality results.
• Generates targeted device inventory and application compliance reports.
• Manages Verizon contracts and implements company purchased phones for end users.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level