Mobile-Site Supervisor - Irving Donor Center (51157)
About The Position
The Mobile/Site Supervisor position provides a vital link in the procurement of a safe quality blood product. Essential functions of the Mobile Site Supervisor are to assist in smooth and efficient donor flow, to determine donor acceptability, to perform sterile venipuncture for the collection of blood, provide excellent customer service and ensure compliance with regulations and standard operating procedures throughout the donation process. The position will oversee and assign responsibilities/duties to collections staff; additionally, they may be involved in the following staff processes; interviews, discipline, performance reviews, hiring and terminations. This includes effectively and discreetly solving personnel and donor problems, addressing procedural or behavioral problems, and making verbal or written reports to management. Additionally, the Mobile/Site Supervisor will be required to attend and/or complete annual leadership/development training resources and mentor/assist with on the job development of new hire employees, as well as subordinate staff. This position may be required to participate in special projects or programs. Regular full time attendance is required during operational hours.
Requirements
- High school diploma or equivalent
- Minimum 2 years general work experience, preferably working with the public or education that includes experience such as an internship or externship
- Customer service experience required, intern and/or externship experience will satisfy this requirement
- Minimum 6months to 1 year supervisory experience
- Computer knowledge required
- Excellent customer service and verbal/written communication skills
- Self-motivated and positive with ability to work well with others in a team atmosphere
- Detail oriented in regards to document reviews (complete, accurate, and legibly written), able to prioritize and manage multiple tasks
Nice To Haves
- Some college a plus
- Previous Phlebotomy 2, blood banking experience, or medical field experience
- Background in a highly regulated industry
- Bilingual skills and CDL driver a plus
Responsibilities
- Assist in smooth and efficient donor flow
- Determine donor acceptability
- Perform sterile venipuncture for the collection of blood
- Provide excellent customer service
- Ensure compliance with regulations and standard operating procedures throughout the donation process
- Oversee and assign responsibilities/duties to collections staff
- Involved in staff processes such as interviews, discipline, performance reviews, hiring and terminations
- Effectively and discreetly solve personnel and donor problems
- Address procedural or behavioral problems
- Make verbal or written reports to management
- Attend and/or complete annual leadership/development training resources
- Mentor/assist with on the job development of new hire employees, as well as subordinate staff
- Participate in special projects or programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
