Mobile Service Technician

Varsity Lincoln•Novi, MI

14d

About The Position

Varsity Lincoln, We are looking for a Mobile Service Technician to join our growing team! We have added a third mobile vehicle to help service our customers needs. The right candidate will have a strong service technician background. Previous experience is preferred but not required we welcome technicians who have worked at independent shops or other brand dealers. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. By working at a Lincoln/Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford?Lincoln Family where we value service to each other and the world as much as to our customers!

Requirements

Detail-oriented and organized
Valid driver license
Mi State certifications
Service Technician experience preferred but not needed
Strong use of technological devices including tablets

Nice To Haves

Ford certifications are desirable but not mandatory

Responsibilities

Provide an exceptional customer experience to drive loyalty
Engage with many different customers each day and represent the dealership
Organize and prepare for the day’s appointments
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly