Mobile Service Technician

Walterboro Ford•Walterboro, SC

1d•Onsite

About The Position

Walterboro Ford is expanding our Ford Mobile Service program and we’re looking for a motivated, reliable Mobile Service Technician to join our team. This role delivers dealership-quality maintenance and light repair services directly to customers at their home or workplace. If you enjoy independence, customer interaction, and working with the latest Ford technology — this is a unique opportunity to grow with a fast-expanding service model. The Ford Mobile Service Technician provides dealership-quality maintenance and light repair services at off-site customer locations using a fully equipped Ford Mobile Service vehicle. This position plays a critical role in customer satisfaction, retention, and brand trust by delivering professional, efficient, and friendly service outside the traditional shop environment.

Requirements

Automotive technician experience (Ford experience preferred)
Valid driver’s license & clean driving record
Strong work ethic and customer-first mindset
Ability to work independently and stay organized
Automotive technician experience required
Valid driver’s license with acceptable driving record
Ability to lift up to 50 lbs and work outdoors as needed
Strong time management and organizational skills

Nice To Haves

Ford certifications preferred (or willingness to obtain)

Responsibilities

Perform scheduled maintenance at customer locations
Operate a fully equipped Ford Mobile Service van
Deliver a top-tier customer experience
Communicate clearly with customers and the service team
Represent the Walterboro Ford brand in the community
Perform routine maintenance including: Oil & filter changes Tire rotations Brake service (light) Batteries Filters Recalls and software updates
Safely operate and maintain the Mobile Service van and equipment
Follow all Ford repair procedures and safety standards
Accurately document all repair orders, inspections, and services performed
Greet customers professionally and explain services clearly
Provide transparent recommendations without pressure
Answer customer questions and build trust in the Ford brand
Ensure work areas remain clean and respectful of customer property
Coordinate daily routes and schedules with the Mobile Service Coordinator
Communicate service findings and follow-up needs to advisors
Notify management of additional repair opportunities discovered onsite
Maintain proper parts inventory on the Mobile Service vehicle
Report supply needs and restock as required
Keep the Mobile Service van clean, organized, and inspection-ready