Mobile Service Technician

Stott's Ford•Tryon, NC

22h

About The Position

Mobile Service Technician – Join Our Growing Team We’re looking for a motivated and independent Mobile Service Technician to help expand our rapidly growing mobile service operation. If you enjoy working autonomously, solving problems on the go, and delivering great customer service, this is a great opportunity to build a rewarding career. What You’ll Do: Travel to customer homes and workplaces in a fully equipped mobile service van Perform basic maintenance, light repairs, and recall services Deliver high-quality, convenient service that builds customer trust and loyalty Represent our company professionally in the field What We’re Looking For: Strong background as a service technician (B-level preferred) ASE or Ford certifications are a plus, but not required Self-starter who can work independently and manage their time effectively Excellent communication and customer service skills Valid driver’s license and clean driving record Why Join Us? Be part of a fast-growing mobile service initiative with huge potential We’re already operating one successful van and have another ready to launch Strong support from management—we’re invested in your success Opportunity to grow with a forward-thinking service model focused on convenience and customer loyalty If you’re ready to take your skills on the road and be part of something growing fast, we want to hear from you.

Requirements

B-level or higher qualifications preferred
Detail-oriented and organized
Requires little or no guidance on jobs
Valid driver license
Service Technician experience preferred
Strong use of technological devices including tablets
Must be able to perform physical taste and lift up to 100 pounds

Nice To Haves

ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory

Responsibilities

Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
Engage with many different customers each day and represent the dealership while being calm and responsive
Organize and prepare for the day’s appointments and be excellent at time management
Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
Accurately document vehicle repairs/work performed on the repair order
Stay informed of Ford technical bulletins and complete required training
Able to work occasionally in challenging weather conditions
Able to drive and maintain a company vehicle responsibly
Take pride in the role and bring a start-up mentality to growing the business