Mobile Service Technician

Friendly Ford of Roselle•Roselle, IL

3d•Onsite

About The Position

At Yockey’s Friendly Ford , we are proud to be Roselle’s trusted Ford dealership. Our loyal customer base is built on relationships, reliability, and a team of experienced professionals who truly care. As a family-owned and operated dealership, we are deeply rooted in our community and committed to delivering exceptional service every day. We are expanding our Mobile Vehicle Service division and looking for a motivated, customer-focused Mobile Service Technician to join our growing team. If you enjoy working independently, problem-solving, and delivering dealership-quality service directly to customers, we would love to meet you. As a Mobile Service Technician, you will represent our dealership in the field, bringing professional Ford-certified service directly to customers at their home or workplace.

Requirements

High school diploma or equivalent
Previous automotive technician experience (Quick Lube or dealership experience a plus)
Strong mechanical and troubleshooting skills
Ability to work independently with minimal supervision
Excellent customer service and communication skills
Basic computer and tablet proficiency
Positive, professional attitude
Ability to adapt to changing schedules and work outdoors in various conditions
Valid driver’s license with clean driving record
Willingness to submit to pre-employment drug screen and background check

Nice To Haves

Quick Lube or dealership experience a plus

Responsibilities

Travel to customer locations in a fully equipped mobile service vehicle
Perform routine maintenance including oil changes, tire rotations, battery replacements, recalls, filters, and fluid services
Perform multi-point inspections and document findings
Diagnose basic mechanical concerns
Communicate service recommendations clearly and professionally
Complete repair orders efficiently and accurately
Maintain cleanliness and organization of mobile service vehicle
Provide an exceptional customer experience at every stop
Follow all safety procedures and dealership standards